Showroom & Client Experience Coordinator

Job Description

Job Description

Showroom & Client Experience Coordinator

Location: Milwaukee (West Allis), WI

Schedule: Full Time | Daytime Hours

Compensation: $20–$23/hour based on experience + performance bonuses

About the Role:

We’re a growing, well-established bathroom remodeling company looking for a friendly, organized, and professional Showroom & Client Experience Coordinator to be the first point of contact for our customers—both on the phone and in our Milwaukee showroom.

This is a hybrid role that blends lead setting, customer service, and in-showroom experience. You’ll help schedule in-home consultations, support our sales team, and warmly welcome customers who stop by our showroom.

If you enjoy talking to people, staying organized, and representing a high-quality brand—this role may be a great fit.

What You’ll Be Doing:

• Answer inbound calls and follow up with customers who request information

• Make outbound calls to homeowners ready to revamp their space

• Schedule qualified in-home design consultations for our sales team

• Welcome walk-in showroom customers and provide a great first impression

• Answer general questions about our products and process (no design or hard selling required)

• Keep customer information organized and up to date in our system

• Support showroom organization and day-to-day flow

• Work closely with sales and management to ensure a smooth customer experience

Schedule:

• Mon, Tues, Thurs, Fri: 8:30 a.m.–6:00 p.m.

• Sat: 9:00 a.m.–1:00 p.m.

• Days Off: Wednesday & Sunday

What We’re Looking For:

• Strong communication skills (phone and in-person)
• Friendly, professional, and confident demeanor
• Organized and detail-oriented
• Comfortable using basic computer systems and CRM tools
• Reliable and consistent with follow-through
• Ability to multitask while maintaining a calm, welcoming presence

Perks & Benefits:

• Competitive hourly

• Paid holidays & PTO

• Health, Vision & Dental Insurance

• Supportive, team-focused culture

• Ongoing training to sharpen your skills and grow your career

Why This Role Is Different:

• No cold calling

• No late nights

• No high-pressure sales

• You’re representing a trusted, established brand in a professional setting