Sr. Manager, Benefits Strategy

Job Description The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary This job will lead a team responsible for the design and delivery of the full suite of benefits offered in your region in this highly visible role. You'll be accountable for the overall vendor strategy and the financial management of programs, and you'll partner with local stakeholders on a roadmap to increase engagement. You'll work with internal and external thought partners and use feedback loops to develop action plans that contribute to our overall global benefits strategy and objectives. Job Description Essential Responsibilities Develop strategies and recommendations to evolve our regional benefit programs, aligned with local and global objectives. Review and assess benefit programs for financial management, compliance, competitiveness, and effective delivery. Lead the end-to-end vendor review process with our brokers and consultants, overseeing renewals and RFPs for regional benefits and service providers. Build program evaluation metrics with vendors and thought partners to support our decisions to maintain, enhance, or sunset regional benefits. Monitor benefits escalations and themes raised by employees to develop comprehensive engagement plans at various phases in the employee lifecycle, including onboarding, key life events, and departing PayPal. Build a supportive network of stakeholders to advocate for benefits engagement, visibility, and future investments. Minimum Qualifications 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications This role owns US benefits strategy across retirement, healthcare, and leave/time off, ensuring programs are competitive, financially sound, and aligned to market benchmarks. The role has indirect oversight of retirement delivery and administration, and partners closely with the leads for US Healthcare and US Leaves & Time Off, as well as Finance, to drive an integrated US benefits roadmap. This is a strategy and financial stewardship role rather than a people‑management role. Success depends on influence and cross‑functional partnership rather than direct authority. Essential Responsibilities Owns consultant relationship Own US retirement strategy, providing strategic direction and oversight to the US Retirement Delivery & Administration role on plan design, competitiveness, and vendor strategy. Partner with Finance on all US benefits financials and forecasting, including IBNR, accruals, budget planning, and cost trend analysis across retirement and healthcare. Partner with the US Healthcare lead — who manages vendor relationships, contribution strategy, and engagement with our engagement manager to ensure healthcare strategy is grounded in accurate financials and forecasting. Partner with the Leaves & Time Off benefits manager to benchmark US leave and time off programs against market practice and drive plan design changes across the US region. Develop and maintain a US benefits strategy that ties retirement, healthcare, and leave into one coherent roadmap, aligned to global benefits strategy and objectives. Review and assess US benefit programs for financial management, compliance, competitiveness, and effective delivery. Build program evaluation metrics with vendors, consultants, and internal thought partners to support decisions to maintain, enhance, or sunset US benefits. Monitor benefits escalations and emerging themes to inform strategy and plan design recommendations. Build a strong network across Finance, Healthcare, Leaves, and Retirement to keep US benefits strategy grounded, current, and well-supported. Minimum Qualifications 8+ years relevant experience and a Bachelor's degree, or an equivalent combination of education and experience. Experience with retirement plan strategy (401(k) design, vendor oversight, benchmarking). Strong financial acumen, including experience with benefits forecasting, IBNR, and working directly with Finance/Accounting. Demonstrated ability to influence and drive strategy without direct authority over the teams executing it. Subsidiary PayPal Travel Percent 0 Primary Location : Pay Range Austin, Texas: ($130,500.00 - $193,600.00 Annually) Additional Location(s) : Pay Range No other locations are assigned to this requisition currently. The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice‑based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. #J-18808-Ljbffr