Accounts Receivable Specialist
J W Nutritional
Accounts Receivable Specialist Job Duties:
- Monitor AR email box daily, addressing all customer inquiries and creating invoices accurately and in a timely manner
- Review Purchase Orders and Packing Slips thoroughly, ensuring customer charges are valid, accurate and complete
- Respond to and resolve all customer invoice issues, including invoice-to-PO/Packing Slip discrepancies as well as invoice-to-customer receiving slip discrepancies in a timely manner
- Ensure all customer credits are entered into Quickbooks and are documented by the customer rep, approved by the QA team and communicated to the customer in a timely manner
- Ensure accuracy and completeness of monthly transactions by reviewing and reconciling monthly customer billing report from Quickbooks to the Warehouse team's monthly shipping log total
- Verify all customer accounts are actively being used and have Forms W9 attached to their customer account in Quickbooks
- Review and reconcile the AR Aging Summary to the GL for each month end
- Enter new customer information into Quickbooks upon receipt of completed Customer Onboarding Documents, and attach the documents to the customers Quickbooks file
- Perform revenue and delinquency analysis on a monthly basis
- Stay on constant lookout for possible missed revenue on last-minute shipments, testing fees and warehouse storage charges incurred pursuant to any alternative Payment Agreements
- Perform standardized collection process, including assessing customer delinquency, emailing delinquent customers, monitoring customer deposits and reporting delinquency status and bad debt risk to the leadership team
- Initiate bringing issues to the attention of management once made aware of an issue and its magnitude has been identified and documented
- Update and expand AR knowledge by participating in educational opportunities and researching best practices
- Assist with implementation of AR process improvements
- Collaborate with internal and external partners as needed while performing all above-listed tasks
- Proficient with Quickbooks or other ERP systems
- Proficient with Microsoft Excel
- Proficient with Google Gmail
- Strong organizational skills
- Strong data entry skills
- Strong attention to details
- Strong analytical skills
- Excellent communication skills
- Commitment to excellent customer service internally and with customers
- Growth mindset with sense of curiosity, initiative, and determination
- High school diploma required; Bachelor's in accounting preferred
- 1-5 years of experience performing a wide variety of accounts receivable duties
Vacancy posted 3 days ago
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