Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service representative Associate

$60k - $65k
Full-time

Resilience Group

Job Description

Job Description

Customer Service Associate | Cleveland, OH

$60,000–$65,000 + Bonus

Well-established industrial manufacturer is looking for a Customer Service Associate with packaging, adhesive tapes or wraps experience .

What You’ll Do:

  • Manage customer orders from entry through fulfillment, ensuring accuracy
  • Build strong customer relationships through phone, email, and other communication
  • Monitor order backlogs, inventory, and customer forecasts
  • Respond to customer questions and resolve issues in partnership with Sales and internal teams
  • Keep customers informed and ensure a smooth order process

What We’re Looking For:

  • Packaging industry experience is needed- labels, printing, tapes, pouches, boxes, or related products
  • 2+ years of B2B customer service or inside sales in manufacturing, distribution, or industrial packaging.
  • Collaborative team with real technical backup, not a call-center silo.
  • Strong customer service and communication skills
  • Solid computer skills and ability to learn industry-specific systems
  • Detail-oriented with strong follow-through

If you are looking for a nice culture with a solid company, apply now!

#CustomerService #Packaging #Manufacturing #ClevelandJobs #OhioJobs #Hiring

 

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service representative Associate in Cleveland, OH vacancy
  •  ...footprint spans more than 52 countries, serving a diverse customer base — from large 3PL fulfillment centers processing over 2...  ...our global partners. About the Role The Customer Service Representative is a key operations-facing role responsible for managing the... 
    Suggested
    Full time
    Shift work

    BJT Pack Group-LockedAir&LockedPaper

    Cleveland, OH
    3 days ago
  •  ...Handle schedule changes, call-offs, delays, and other operational issues Assist with corporate accounts, reservations, quotes, and customer follow-up Communicate clearly with chauffeurs, customers, sales staff, and management Maintain accurate notes and ensure... 
    Suggested
    Full time
    Work from home
    Flexible hours
    Weekend work

    A1 Mr.Limo

    Cleveland, OH
    3 days ago
  •  ...seeking a Bilingual Call Center Representative to join our team. This role...  ...looking for someone who is customer focused, has attention to...  ...SpanishMinimum of one year of customer service or call center experience,...  ...applicationsPreferred:Associate degreeExperience with... 
    Suggested
    Work at office

    Care Alliance Health Center

    Cleveland, OH
    3 days ago
  •  ...The Customer Service Representative is responsible for answering phones, providing pricing and delivery, setting up new customer accounts, processing...  ...service members. What You'll Bring ~ Associates degree or certificate required; or in lieu of a degree,... 
    Suggested

    Superior Products LLC

    Cleveland, OH
    5 days ago
  • $15 per hour

     ...Williams-Sonoma, Inc. Seasonal Full-Time Customer Service Representatives Work From Home Opportunities Available Remote roles available...  .... Share feedback that helps improve the customer and associate experience. What We're Looking For ~1+ years of... 
    Suggested
    Full time
    Seasonal work
    Local area
    Remote work
    Work from home

    Williams-Sonoma Inc. Customer Care Centers

    Cleveland, OH
    5 days ago
  • $13 - $13.5 per hour

     ...duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner....  ...Requirements: The physical demands described here are representative of those that must be met by an employee to... 
    Contract work
    Part time
    Casual work
    Local area
    All shifts
    Shift work
    Weekend work
    Weekday work

    Circle K

    Cleveland, OH
    1 day ago
  • $15 per hour

     ...of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the... 
    Hourly pay
    Temporary work
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Metropolis Corp

    Cleveland, OH
    4 days ago
  • $48k - $55k

     ...Job Description The Euclid Chemical Company i s seeking a customer-focused, detail-oriented professional to join our team as a Customer Service Representative . In this role, you will serve as a key point of contact for customers and sales personnel, ensuring orders... 

    Tremco Construction Products Group, Inc.

    Cleveland, OH
    5 days ago
  •  ...openings. FIVES NORTH AMERICAN COMBUSTION, INC. Fives North American Combustion, Inc. is hiring a permanent, full-time Customer Service Representative to join our team in Cleveland, OH. Fives North American Combustion (HQ: Cleveland) is a dynamic subsidiary of the... 
    Permanent employment
    Full time
    Temporary work
    Work at office
    Immediate start

    Fives

    Cleveland, OH
    1 day ago
  •  ...dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Cleveland, OH. In this pivotal role, you will act as the main point of contact... 
    Flexible hours
    Afternoon shift

    Universal Energy Solutions

    Cleveland, OH
    5 days ago
  • $20 per hour

     ...Description High-Energy Technical Customer Service Role - Urgently hiring in Cleveland!...  ...Job Title: Technical Customer Service Representative Pay: $20.00 per hour Hours: Monday...  .... Spanish bilingual skills and an associate degree or technical training are... 
    Hourly pay
    Permanent employment
    Temporary work
    Local area
    Immediate start
    Monday to Friday
    Weekday work

    Stivers

    Cleveland, OH
    2 days ago
  • $18 - $22 per hour

     ...FASTSIGNS Customer Service Representative As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone... 
    Hourly pay
    Work at office
    Monday to Friday

    FastSigns

    Cleveland, OH
    4 days ago
  • $20 per hour

     ...Customer Service Associates Waterway is hiring Customer Service Associates at our Pepper Pike location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's... 
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Waterway Carwash

    Cleveland, OH
    4 days ago
  •  ...Join OBE As a Customer Service Representative From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that... 

    Oldcastle BuildingEnvelope

    Cleveland, OH
    1 day ago
  •  ...Customer Service Representative Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the...  ...customer service members. What You'll Bring ~ Associates degree or certificate required; or in lieu of a degree,... 

    Dover Fueling Solutions

    Cleveland, OH
    5 days ago
  • $45k - $55k

     ...Experience using a CRM system (Salesforce preferred) ~ Self-motivated, goal-oriented, and dependable ~ Experience in facility services or a related industry is a plus If you enjoy prospecting, booking meetings, and earning commission, we encourage you to apply... 
    Work at office
    Remote work

    A-Quality Facility Services

    Cleveland, OH
    5 days ago
  •  ...Job Summary: We are seeking a friendly, professional, and customer-focused Customer Service Representative to assist customers, resolve inquiries, and provide a positive experience. The ideal candidate communicates clearly, handles problems efficiently, and maintains... 

    Federal Hose Manufacturing LLC

    Cleveland, OH
    6 hours ago
  •  ...ARS-Rescue Rooter in Cleveland, OH is hiring In-Store Sales Representatives / Lead Generators to work inside national home improvement retail stores. You will promote HVAC services and generate qualified leads while earning hourly pay plus commission. Flexible part-time... 
    Hourly pay
    Full time
    Part time
    Work from home
    Flexible hours
    Weekend work

    American Residential Services

    Cleveland, OH
    1 day ago
  • $18.5 per hour

     ...Why You'll Love This Aviation Front Desk Customer Service Representative Job Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in... 
    Part time
    All shifts

    Atlantic Aviation

    Cleveland, OH
    2 days ago
  • $16 per hour

    Call Center Representative – Veterinary Care Coordinator Lap of Love is looking for an experienced Call Center Representative, referred...  ...internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care... 
    Hourly pay
    Full time
    Temporary work
    Remote work
    Work from home
    Shift work
    Night shift

    Lap of Love Veterinary Hospice

    Cleveland, OH
    6 hours ago
  • $45k - $55k

     ...handling skillsExperience using a CRM system (Salesforce preferred)Self-motivated, goal-oriented, and dependableExperience in facility services or a related industry is a plusIf you enjoy prospecting, booking meetings, and earning commission, we encourage you to apply.... 
    Work at office
    Remote work

    A-Quality Facility Services

    Cleveland, OH
    5 days ago
  • $41k - $52k

     ...platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time...  ...to help expand our customer portfolio. Sales Development Representatives are responsible for sourcing, qualifying, and setting new... 

    BrightEdge

    Cleveland, OH
    1 day ago
  • $105k

     ...initiatives.   OPPORTUNITIES YOU WILL HAVE IN THIS ROLE   Therapy Development & Funnel Growth Weekly Planning and execution of a customer targeting sequence. Develop customer confidence through education of PCPs, Internal Medicine, Cardiology and other providers... 
    Work experience placement
    Work at office
    Local area
    Relocation
    Flexible hours
    Night shift

    Inspire Medical Systems Inc.

    Cleveland, OH
    4 days ago
  •  ...Health Aid of Ohio (HAO) is a federal supplier and service provider of home healthcare products. We are committed to...  ...lifts and vehicle lifts.  Position Overview: The Customer Service Representative is responsible for performing tasks relative to scheduling... 
    Full time
    Temporary work
    Zero hours contract
    Work at office

    Health Aid of Ohio Inc

    Cleveland, OH
    2 days ago
  •  ...Employer Match ~ Employee Assistance Program The Customer Service Representative serves as a customer liaison by providing value-added...  ...years of previous Customer Service experience required. · Associates and/or Bachelor’s Degree required. QUALIFICATIONS ·... 
    Full time

    Maradyne Corporation

    Cleveland, OH
    1 day ago
  •  ...SALES DEVELOPMENT REPRESENTATIVE Ready to get into sales and actually build real-world experience...  ...-to-face sales position working with customers throughout an assigned residential...  ...You will represent leading technology services and help customers learn about available... 
    Full time

    Blue Rose Group

    Cleveland, OH
    1 day ago
  •  ...the premier energy broker for commercial customers. Our success is driven by a dynamic,...  ...As an Enterprise Sales Development Representative (SDR) at Integrity Energy, you will identify...  ...introduce Integrity Energy’s products and services. Drive top-of-the-funnel lead... 
    Full time

    Integrity Energy, Ltd.

    Cleveland, OH
    6 hours ago
  • $12 - $14 per hour

     ...State Farm Agent's office. Responsibilities include developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent... 
    Hourly pay
    Part time
    For contractors
    Work at office

    Daven Primm - State Farm Agent

    Cleveland, OH
    1 day ago
  •  ...seeking multiple experienced Call Center Representative to assist customers with scheduling and coordinating...  .... This is a fast-paced customer service position that requires prior call center...  ...in Ohio, providing high quality associates to our clients in the manufacturing,... 
    Work at office
    Shift work
    Day shift

    Inova Staffing Services

    Cleveland, OH
    12 days ago
  • $35k - $39k

     ...are ready to grow their careers in a dynamic environment Job Description Strive Global is seeking a motivated Customer Service Representative to join our Cleveland team. In this role, you will serve as a key point of contact for customers, providing outstanding... 
    Full time

    Strive Global

    Cleveland, OH
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service representative Associate. Be the first to apply!