Remote Tier 1 IT Help Desk Technician
Peraton
Peraton is seeking a front-line IT Support Specialist to assist users with Windows desktop systems, peripherals, and Office tools. You will troubleshoot access issues, document incidents, and escalate when required. The role requires a high school diploma with 1 year of experience, basic Windows OS knowledge, and familiarity with ticketing systems and IT security. U.S. citizenship and DOE clearance eligibility are needed; Peraton offers comprehensive benefits and overtime opportunities. #J-18808-Ljbffr
$50k - $60k
...industries. For over 20 years, we’ve helped businesses strengthen their... ...standards through smart, reliable IT solutions. Help Desk Technician (Tier 1.5) We’re looking for a Help Desk Technician... ...growth. What You’ll Do Provide remote and onsite support for desktops, laptops...Remote workFull timeFlexible hours$45k - $55k
...posted: October 27, 2026 Company: Massive IT Compensation: $45,000-$55,000 per year... ..., dependable, and customer‑focused Tier 1 Help Desk Technician to join our growing Managed IT... ...technical support via phone, email, and remote access. Troubleshoot Windows 10/11, Microsoft...Remote workFull timeMonday to Friday- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and... ...downtime for critical on‑site and remote personnel. Review ticket logs and...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
$30.44 - $41.18 per hour
...Service, Information Technology (IT) Support, Problem Resolution Certifications... ...has an amazing opportunity for a Help Desk Technician to provide world‑class IT support... ...Desk Technician Provide routine Tier 1 technical support to onsite and remote customers via phone, chat, email,...Remote workHourly payTemporary workImmediate startWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$21.75 - $25 per hour
...Business Solutions is looking for a Tier 1 Support Technician to be the first point of contact for our clients’ IT needs. You’ll solve everyday... ...email, the ticket portal and remote sessions. Triage,... ...Bring (Required) ~1–2 years of help desk or IT support experience (relevant...Remote workWork from homeFlexible hours- ...DescriptionJob DescriptionPosition Sought:Tier 1 Support Desk TechnicianJob Description:DCR is... ...be responsible for providing frontline remote assistance, diagnosing initial technical... ...and communication.A DCR support desk technician has the possibility of a hybrid-remote...Remote workFull timeCasual workFlexible hoursNight shift
$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ..., VA (onsite role; remote/telework not available)Position... ...seeking a motivated Tier 1 IT Support Technician to join... ...various IT needs, from help desk tickets to onsite installations...Remote workWork at officeRelocation- ...client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role... ..., with a strong focus on remote troubleshooting and guiding... ...tickets Resolve Tier 1 issues using standard... ...6 months of help desk or IT support experience in a corporate...Remote workFull time
- Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries. You will triage, troubleshoot, and resolve Tier 1 issues, document steps in Autotask, and handle a steady...Remote jobWork from home
$37.44k - $41.6k
...partners with our customers to make IT effortless so they can focus... .... About the Role: The Tier 1 Support Analyst is the first... .... Tier 1s handle the bulk of help desk tickets for their team and are... ...finding solutions. Location: Remote Shift: Multiple Hourly...Remote workHourly payFull timeWork at officeShift work$10 per hour
...Category: Information Technology, Tier 1 IT Support Technician – Murfreesboro, TN Full-... ...is provided by phone, remote tools, and in person on the... ...verification procedures. Help users with VPN and MFA sign-... ...basic phone system support for desk phones, softphones, and...Remote workFull timeTemporary workWork at officeRelocation packageShift workAfternoon shift$75k - $105k
...World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced... ...procedures, scripts, knowledge articles, and remote-support tools. Troubleshoot laptops... ...(6) years of relevant service-desk, help-desk, desktop-support, or end-user support...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing... ...procedures, scripts, knowledge articles, and remote-support tools. Troubleshoot... ...three (3) years of relevant service-desk, help-desk, desktop-support, or end-user...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop... ...Microsoft Teams Perform remote troubleshooting using approved... ...Follow established Help Desk/IT Operations policies, processes...Remote workFull timeMonday to FridayShift workAfternoon shift
- ...DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer... ...Team. These positions are remote, with Chicago-area candidates... ...experience providing service-desk, help-desk, desktop-support, end-... ...using an enterprise ticketing or IT service-management system....Remote workPermanent employmentFull timeContract workTemporary workFor contractorsLocal areaImmediate startShift workWeekend work
$29.52 per hour
...Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your... ..., troubleshooting, and maintenance of IT systems. Provides first-level problem identification... ...reduce user problems. Provide local and remote Technical Support Services for end-user...Remote workWork at officeLocal area$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving... ...school diploma or GED equivalent. ~1+ year of IT Help Desk or Technical Customer Support experience....Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work$20 - $26 per hour
KH IT Services LLC, based in Austin, TX, is seeking a Tier 1 Service Desk Operator for a 100% remote role. You will handle live calls, triage tickets, perform basic troubleshooting, and participate in AI-assisted support to boost client productivity and security. Responsibilities...Remote jobHourly pay- Computer World Services Corp. is seeking Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program from a remote Chicago area setting. You will handle incidents via multiple channels, document with ServiceNow, and escalate...Remote job
- Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user support. The role... ...diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-...Remote workLocal area
- Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. This remote role is based near the Chicago area and requires handling incidents, creating ServiceNow...Remote job
- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible... ...will work directly with end users either remotely or at the customer’s location until the...Remote workWork at office
- Cranial Technologies is seeking an IT Helpdesk Technician for our Tempe headquarters to provide tier one support for end users, imaging and configuring new computers, and remote assistance. The role requires strong communication, customer service, and the ability to manage...Remote workNight shiftDay shiftEarly shift
- Service Desk Analyst (Tier 1 & Tier 2 - IT Support and Cybersecurity Compliance) Axiom Path is an AI-first recruiting... ...of onsite collaboration and remote support. Long-Term Contract Opportunity... ...experience in IT Service Desk, Help Desk, Desktop Support, or comparable...Remote workLong term contractFor contractors
- Position Overview This is a Tier-1 support position within the Technical... ...within Odyssey. Receive help desk calls and provide initial... ...offices using both hands-on and remote-control capabilities. Act as... ...and working with Tier-2 BPA and IT teams for support handoff where...Remote workFull timeWork at office
- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role... ...Directory and other platforms Help end users with... ...certifications Experience supporting remote users or working in a multi‑location...Remote workCasual workWork at officeFlexible hours
$55k - $65k
...a tech-savvy Customer Support Specialist-Tier 1 to be responsible for providing technical... ...collaborative colleagues and people managers to help build and retain a strong workforce.... ...contact ****@*****.*** for assistance. #Hypori #BI-Remote #LI-Remote #J-18808-Ljbffr HyporiRemote workFull time$55k
...Reporting to the Team Lead, we are seeking a Tier 1 Technical Support Analyst who is... ...assistance to healthcare professionals, helping them resolve technical issues, improve their... ...platform. This is an existing, 1 year contract remote opportunity open to candidates across...Remote workContract workShift work- ...Job DescriptionJob DescriptionHelp Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 OperationsJoin a fast-paced technical support team delivering... ...’ll Bring:High school diploma or equivalent1+ year of IT help desk, service desk, or technical customer support...Remote workWork at officeNight shiftRotating shift
- ...DescriptionJob DescriptionHelp Desk Specialist I (Tier 1 Agent - External)... ...Antonio, TXPrimarily remote, within commuting... ...Computer Support Technician• Serve as 24x7x365 centralizedHelp... ...to grow your IT support career in a... ...setting.As a Tier 1 Help Desk Specialist, you’...Remote workWork at officeShift workRotating shiftAfternoon shift
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