Ops Excellence Manager - Customer Experience & Governance
McDonald's Corporation
McDonald's Corporation in Oak Brook, Illinois is seeking a Manager, Operations Excellence to oversee service performance and governance. This pivotal role will enhance customer experience through effective leadership and collaboration. The ideal candidate will have a Bachelor’s degree and 4-6 years of relevant leadership experience in a global business environment. This position offers competitive compensation along with various benefits including health insurance and flexible work arrangements. #J-18808-Ljbffr McDonald's Corporation
$95k - $110k
...Illinois. This pivotal role involves driving service excellence and operational performance across air freight operations while managing a small team. The ideal candidate will possess strong leadership capabilities, a customer-centric approach, and a deep understanding of...Suggested- ...looking for an Assistant Store Manager in Bensenville, Illinois. You... ...and delivering operational excellence. Your role includes maximizing sales and maintaining customer relationships. Qualified candidates... ...a year of customer-facing experience, sales skills, and a valid...Suggested
- ...Role Description The Customer Success Manager (CSM) Director is a... ...candidates who have experience supporting customers... ..., supervisors, and ops teams. Track usage... ...best practices for governance, channel structure,... ...level conversations. Excellent communication skills...SuggestedWork at officeFlexible hours3 days per week
$50k - $65k
...Employee Type Full-Time Non-Exempt Manage Others No McCrone Associates,... ...laboratory, seeks an onsite customer service‑oriented office... ...administration or customer service experience required. At least 2 years of... ...learn new software systems. Excellent verbal and written...SuggestedFull timeWork at office- What is your Purpose As the National Customer Excellence Manager, your job is to make sure Daniels delivers on what we promise, at scale and consistently... ...rather than problems, and make the Director of Customer Experience more effective by owning the work that matters most....SuggestedWork at office
- ...Illinois is seeking a Front Office Manager to lead the front desk... ...and ensure exceptional customer service. You will oversee the... ...two years of hotel management experience, strong leadership skills, and... ...Join a culture that values excellence and offers opportunities for...
$130k - $160k
...the Enterprise, helping governance, risk, and compliance teams... ...an exceptional experience for our employees and our customers by empowering and enabling... ...Customer Lifecycle Marketing Manager, you will own the... ...‑functional environment Excellent written and verbal communication...Local area- ...Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long‑term success for our... ...usage and satisfaction across hundreds of users. 5+ years of experience in Customer Success, Implementation, or Enterprise Account...Work at office
$70k
...Customer Success Manager | Elmhurst, Illinois | Salary: $70,000 + bonus The CSM is responsible for ensuring a seamless customer experience from onboarding through ongoing account management. This... ...operations (FTL/LTL preferred) ~ Excellent communication and...$105k - $155k
...life balance. Being a Senior Customer Success Manager at iManage means… You are... ...through strong governance and consistent value storytelling... ...retention, and customer outcomes; experience partnering closely with... ...committed to providing an excellent candidate experience and...Work at officeLocal areaWorldwideFlexible hours$81.6k - $120k
...About the Team The Customer Success Team is part of DoorDash's In‑... ...for a Senior Customer Success Manager (Senior CSM) to drive strategic... ...deliver a seamless customer experience. Leverage Data to Drive... ...resources, and opportunity to excel. Statement of Non‑Discrimination...Hourly payWork at officeLocal areaFlexible hours$97k - $137k
# Customer Success Manager, Global Delivery PartnershipsUberBe an Early ApplicantFull TimemidChicago... ...operational efficiency, customer experience, and financial health - and 30% on enabling... ...analysis and decision-making* Excellent communication, negotiation, and organizational...Full time- ...Introduction As a Customer Success Manager, you will serve as the primary customer success technical... ...technical blockers and optimize the customer experience. Cross-Functional Collaboration... ...Experience with data analytics tools such as Excel, Tableau, and Power BI. Mindset...Work at office
$120k - $130k
...from strategy to execution to managed services. We believe IT... ...of service we deliver to our customers. If you’re looking for a place... ...to improve overall customer experience Participate in cross‑functional... ...management, with proven excellence managing internal and external...Temporary workFlexible hours- ...shaping the vision, products, and experiences that will define the future of industrial tech. Customer at TRACTIAN The Customer team... ...impact, rewarded for excellence, and supported in creating lasting... ...you'll do As a Customer Success Manager at TRACTIAN you will be responsible...Immediate start
$108.5k - $129.65k
...Intercom is the AI Customer Service company on a mission to help... ...provide incredible customer experiences. Our AI agent Fin, the most... ...As a Scaled Customer Success Manager, you’ll be the customer’s trusted... ...adoption, and operational excellence—and you want to help define...Work at officeLocal areaWork from homeFlexible hours3 days per week- ...Project 44 in Chicago is seeking a Customer Success Manager to enhance customer engagement and ensure... ...customer accounts, striving for excellent service delivery. The ideal candidate has over 7 years of customer-facing experience and is skilled in delivering effective...
- ...Senior Customer Success Manager - SAP BTP (Midwest MU) We help the world run better... ...strategic architecture and governance coaching, targeted adoption... ...that raise customer experience quality and operational efficiency... ...Support, Partners, Revenue Ops, and more. Room to lead...Work at officeWorldwideFlexible hours
- ...of innovation and service excellence, Burroughs keeps technology... ...we deliver full lifecycle management for payment and transaction... ...technologies—ensuring our customers experience maximum uptime and performance... ...Attains Services SLA & manages governance Achieves margin goals...Contract workWork experience placementWork at officeRemote work
$15.5 per hour
...Five Below in Geneva, Illinois as a store manager. You will lead store operations, ensuring a WOWplace experience for customers while managing store associates. A high school... .... The ideal candidate should demonstrate excellent communication skills and creative problem-solving...Hourly payFlexible hours$76k - $91.25k
...strive to create a superior work experience where talented and ambitious people... ...Supervisor for Emerging/SMB Accounts Manage a defined portfolio of customers, serving as a trusted advisor... ...trends, and performance metrics. Excellent communication, presentation, and interpersonal...Work experience placementFlexible hours$54.37 per hour
We are seeking a Customer Success Manager to join a high-performing Digital Experience team. In this role, you will partner with enterprise customers to drive adoption... ...suite) and facilitating strategic discussions Excellent communication, presentation, and interpersonal...Contract workTemporary workRemote work$182k - $250.8k
...and urgency and execute with excellence.This is an opportunity to do... ...talk.About the role:The Sr. Customer Success Executive -... ...will report to the Regional Manager, Customer Success and be responsible... ...role if you:Have 10+ years of experience in a customer success,...Local areaWorldwideFlexible hoursShift work$34.25 - $38.7 per hour
...increase traffic, and boost customer engagement through innovative... ...diners to fantastic restaurant experiences, leveraging advanced... ...driven and diverse team that excels in collaboration, issue resolution... ...Overview The Client Success Manager is responsible for reviewing...Hourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per week$105k - $125k
...$105,000–$125,000, based on experience About the Role This is not a multi-unit manager role with a fancier title. This... ...Managers with a focus on sales, customer experience, and retention. Own... ...experience, operational excellence, and business performance ~...Remote workFlexible hours3 days per week$75k - $100k
...Enterprise Customer Engagement Manager Chicago Hello, We're Built In What We're Up To Built... ...to deliver an exceptional customer experience from implementation through renewal... ...exceptional attention to detail ~ Excellent communication and presentation skills...Full timeShift work- ...Overview Strategic Customer Success Manager, NA Location : Chicago Office or Remote, North America (... ...Consulting, Global Support, and Customer Experience teams to drive customer success... ...Other duties assigned. What makes you excel in this position The requirements listed...Permanent employmentFull timeWork at officeLocal areaImmediate startRemote workWorldwide
$96k - $144k
...The Enterprise Accounting Success Manager will be joining a growing Customer Success team to help support the Enterprise... ...professional accounting or audit experience will allow the candidate to build... ...What You'll Do: Provide excellent customer service, uncovering client...Work at office3 days per week- ...Overview Customer Success Manager, Digital Touch | Customer Success | North America | Remote RLDatix... ...programs to drive scalable customer experiences across large account portfolios Monitor... ...Reporting, data analytics tools, and Excel (AI experience is a plus) A knack for...Remote work
$121k - $261.8k
...Senior Customer Success Manager - SAP Data & AI (Midwest) We help the world... ...planning, and architecture governance to maximize value and drive... ...Customer Success. Preferred experience with mid‑to‑large... ...and revenue recognition. Excellent written, oral, and presentation...Contract workWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Ops Excellence Manager - Customer Experience & Governance. Be the first to apply!
- insurance customer service manager Oak Brook, IL
- manager customer success team Oak Brook, IL
- sales customer service manager Oak Brook, IL
- manager customer experience Oak Brook, IL
- senior customer service manager Oak Brook, IL
- customer service executive Oak Brook, IL
- senior manager customer operations Oak Brook, IL
- senior manager customer experience Oak Brook, IL
- director customer care Oak Brook, IL
- customer service support manager Oak Brook, IL



