Enterprise Services - Business Solutions/Adoption Enablement Leader (Hybrid)

Location US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17 Date Posted: 2026-07-14 Country: United States of America Position Role Type Hybrid Eligibility U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance None/Not Required About the Company At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. Role Overview The Adoption Enablement Leader develops the capability that enables successful adoption of major transformation initiatives across Enterprise Services/Business Solutions. This role builds adoption roadmaps, playbooks, journey maps, and common standards that program teams, service owners, and SMEs use to drive readiness and sustainment to drive business outcomes across major programs and initiatives. The leader partners closely with multiple internal teams including Program Management (PM), Change Management, Communications, Knowledge & Education, and service owners—while ensuring adoption execution remain with the teams delivering the change. Key Responsibilities Partner with Program Management, Change Management, Communications, Knowledge & Education, and SMEs to embed adoption execution into program planning. Develop adoption roadmaps aligned to project milestones and organizational readiness to show major programs at the Business Solutions level. Create and maintain adoption playbooks and templates across Business Solutions. Communicate to leadership at various levels Adoption Readiness across major programs and initiatives. Define cross‑program interdependencies and readiness checkpoints. Provide adoption guidance and tools; ensure service owners and project teams maintain ownership for executing the change. Support readiness assessments, risk identification, and mitigation planning. Monitor adoption progress and escalate risks or patterns. Build adoption capability across teams through coaching and continuous improvement. Assess impacts and readiness needs across different user personas and translate insights into practical recommendations to enable adoption. Teach and coach project teams on adoption frameworks and practices to build internal capability and enable repeatable execution. What You Will Learn Build and apply enterprise adoption frameworks, roadmaps, and playbooks that integrate with program teams, change management, communications, and education strategies. Assess readiness, map user personas, identify cross program impacts, and translate insights into actionable adoption guidance for project teams. Coach teams and leaders on adoption best practices, enabling scalable, repeatable execution and stronger business outcomes across major initiatives. Qualifications You Must Have A University Degree or equivalent experience and minimum 12 years of prior relevant experience, or an Advanced Degree in a related field and minimum 10 years of experience. Bachelor’s degree in Business, Organizational Development, Program Management, Communications, or related field. 5+ years experience as a Change Lead, Adoption Lead, Business Readiness Lead, or similar type of role. 5+ years leading or supporting large‑scale organizational change efforts. Qualifications We Prefer Excellent written and verbal communication skills. Excellent listening skills with the ability to translate stakeholder needs into action. Ability to influence without direct authority. Resilient and tenacious, able to navigate ambiguity and shifting priorities. Highly organized with a natural inclination for planning, structure, and tactical follow‑through. Strong facilitator capable of driving alignment and readiness discussions. Excellent collaboration skills across multiple areas to ensure strong alignment. Strategic thinker with an enterprise mindset and strong understanding of end-to-end impacts. Analytical problem‑solver with the ability to identify gaps and propose actionable solutions. Travel Requirement Up to 25% What We Offer Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Work Location This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX, Cedar Rapids, IA or Farmington, CT. Hybrid Definition Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Compensation The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Benefits Hired applicants may be eligible for medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement. Equal Opportunity Employer Statement RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms Click on this link to read the Policy and Terms #J-18808-Ljbffr RTX