100% Remote Patient Service Representative

Job Description

Job Description

Healthcare Customer Support Representative

Before You Apply — Quick Requirements

To help qualified candidates move through the hiring process quickly, please be prepared to provide:

• Octane Score
• RAM & Memory – Computer specification verification
• Hardwired Internet – Confirmation of a hardwired connection

Don't worry — these are simple verification steps, and our recruiting team will guide you through the process.

Great Opportunity for Healthcare Professionals

Make a difference while helping patients, providers, and caregivers with benefits, claims, authorizations, billing, and coverage needs.

Why Apply?

• Healthcare industry experience
• Fast hiring process
• Opportunity to use your healthcare/customer service experience
• Supportive team environment

What You'll Do

• Assist patients and providers with healthcare questions
• Help with benefits and eligibility
• Assist with claims and billing questions
• Check prior authorization status
• Support appeals and denials
• Research coverage and payer information
• Make follow-up calls
• Maintain accurate documentation
• Follow HIPAA and confidentiality requirements

What We're Looking For

• 4+ years of related experience OR equivalent combination of education and experience
• Healthcare, medical billing, claims, or customer service experience preferred
• Strong communication and problem-solving skills
• Excellent attention to detail
• Comfortable working in a high-volume environment
• Microsoft Word, Excel, and Outlook experience

Computer & Internet Requirements

• Own Windows 11 computer required
• Reliable high-speed internet required
• Hardwired internet connection required

Ready to Apply?

If you meet the requirements above, apply today!

Qualified candidates can move quickly through the interview and hiring process.

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.