Facility Services Assistant
Veterans Affairs, Veterans Health Administration
Summary This facility services assistant position is located in the Office of the Chief of Engineering Service at the VA Boston Healthcare System - West Roxbury campus. This position is full-time at 40 hours per week. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Duties include, but may not be limited to: Monitors completion of preventive maintenance work orders. Monitors work progress of jobs assigned to trades shops and ensure that work sequence, procedures, methods and deadlines meet the instructions of the supervisor. Provides system control, oversight, data entry, repair history, analysis and documentation of the ongoing maintenance control program for the facility, resource management equipment and miscellaneous tools and equipment, i.e., electrical and mechanical operating equipment, machinery, vehicles, engineering and construction equipment, mobile equipment, small tools. Prepares monthly, quarterly and annual maintenance and operational program reports. Utilizes a maintenance control system to issue and schedule routine and cyclical maintenance, repair and replacement of all equipment and machinery. Implements the maintenance control system to ensure accurate labor, equipment repair, procurement and/or replacement cost distribution. Schedules and recommends training for trades craft crews and various professional and administrative support personnel to the maintenance program. Serves as technical advisor to both the Engineering Manager administering the maintenance work order system to control the activities of maintenance crews and ensuring budget funds are available. Organizes, devises, and suggest new methods of work and meet deadlines under pressure. Serves as contracting officer representative and a direct liaison with contractors performing work on site. Work Schedule: Monday - Friday, 7:00 a.m. - 3:30 p.m. EST Telework: This position may be authorized for ad-hoc telework which occurs on an occasional, non-routine basis and is utilized to complete short-term special assignments or to accommodate special circumstances even though the telework arrangement may occur continuously for a limited and specific period of time. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Facility Services Assistant/PD523-02025-O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized Notifications: This position is not a Bargaining Unit position. This position is covered by locality-based comparability pay. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 7401(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. Current and permanent Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/03/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position, you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: SPECIALIZED EXPERIENCE GS-7: Having one (1) year of specialized experience which equipped you with the knowledge, skill, and abilities to perform the duties of the position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal Service. Examples of qualifying specialized experience includes possessing practical knowledge of the trades and work performed by shops; such as mechanical, electrical or carpentry and the installation, inspection, maintenance and improvement of both the inside and outside of building structures to effectively manage a variety of recurring maintenance, repair and replacement activities on complex equipment and machinery within a multi-building hospital facility, and prioritize as required in order to review and analyze incoming work order requests for Facilities Maintenance to determine proper routing and compliance with agency policies and procedures; approves work orders of a routine nature and refers more complex requests to proper authority; performs site investigation of work order requests to determine the scope and complexity of the job and priority of need; obtain or develop accurate cost estimates for the budget, maintenance repair, and minor improvements. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies for this position: Clerical Computer Skills Customer Service Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The job requires the performance of job duties by use of phones and/or computers in an office or shop setting. The incumbent will also be required to walk about specific sites in the Medical Center or at least sites where work has been identified as needed. The nature of these trips is to review a specific maintenance, repair, or minor improvement request for the purpose of establishing existing conditions, the work requirements, supplies and parts required for the tasks. Such trips are typically short notice in nature and will be scheduled at the convenience of the requesting service. These tasks may require lifting, standing, walking, carrying small items such as floor plans, file folders, computer reports, small parts, some tools, or measurement equipment. The incumbent will be required to lift up to 50 pounds from time to time, as well as be required to stand for extended periods of time observing repairs or operations that require witnessing or verification. Safety procedures must be followed and appropriate personal protective equipment must be worn, as required for specific areas or tasks being performed. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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