NEO - Closer

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn't caught up yet. That's the opportunity.

About Us

At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

Essential Duties and Responsibilities

• Prepare and review closing documents, including Closing Disclosures (CD), Notes, Mortgages, and other required documents.
• Collaborate with title companies and attorneys to ensure closing packages are accurate and compliant.
• Balance figures with title agents and verify wire instructions and funding conditions.
• Ensure loans are closed and funded according to the scheduled date.
• Maintain knowledge of TRID, RESPA, TILA, and other applicable regulations.
• Confirm loan terms match the final underwriting approval.
• Verify and coordinate disbursement of funds through wire transfers.
• Respond promptly to internal and external inquiries regarding closings.
• Ensure compliance with investor and company guidelines throughout the closing process.

Non-Essential Job Duties and Responsibilities

• Knowledge of Fannie Mae, Freddie Mac, FHA, VA, and USDA guidelines.
• Experience with eClosing and digital mortgage platforms

Qualifications and Skills

• High school diploma or equivalent
• 2+ years of experience in mortgage closing or a related mortgage processing/funding role.
• Solid understanding of mortgage loan documents, regulatory guidelines, and closing practices.
• Strong attention to detail and excellent organizational skills.
• Effective communication and interpersonal skills.

Benefits

• Competitive compensation reliant on ability and experience.
• Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.
• Personalized care and tools for realizing your mental health and wellness goals.
• Flexible PTO program second to none.
• Option for remote and hybrid work arrangements available.
• Additional benefit perks and discounts.

What We Offer

• Performance-driven compensation Competitive base salary with bonus or incentive opportunities, depending on role
• Comprehensive, flexible health benefits A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one.
• Financial wellbeing & long-term support Build long-term financial security with a 401(k) through Vanguard, HSA with employer contributions, FSA's, Employer Paid STD & LTD plans and access to financial planning resources.
• Time to recharge Generous paid time off, company holidays, sick time, and paid parental leave.
• Support for families Paid parental leave and childcare support, including employer matching for dependent care FSA.
• Holistic wellbeing support Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health, EAP access, and additional perks like pet insurance and lifestyle discounts.
• Flexibility in how you work and live Pre-tax Commuter benefit accounts with an employer match, and programs designed to support different working styles and lifestyles.
• Daily perks that make work better Meal and snack offerings in select offices, plus a stipend to support your day-to-day - whether you're in the office or working remotely.
• An exceptional NYC office experience Work from our World Trade Center headquarters - featuring thoughtfully designed spaces, natural light, and panoramic skyline views. It's a space built for collaboration, creativity, and bringing bold ideas to life.
• High-impact work at a category-defining moment Help shape the brand of an AI-native company reinventing homeownership from the ground up.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We've funded over $110 billion in loans (more than any other fintech in the US!)

• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

• Better's propriety AI platform makes us an award-winning lender:

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We're building the future of home finance - and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Don't see a role that fits your unique experience or career goals? Sign up to join our Talent Community!