Administrative Assistant IV

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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This role will be supporting Regional Vice Presidents within Mass Markets Engineering, Construction and Field Operations. Under minimal supervision and acting on own initiative, performs advanced administrative support for executive level managers. Assignments typically involve work of a confidential nature and require extensive knowledge of department, business unit and company practices, policies, and programs. Typically this level of administrative assistant supports large and complex groups.

Location and Schedule

This is a fully remote position open to candidates located anywhere in the United States. The role requires flexibility to support teams and clients across all U.S. time zones, with a primary focus on Pacific, Mountain, and Central time zones.

The Main Responsibilities

• Assembles and analyzes information, prepares reports, presentations, manuals, agendas, correspondences and memoranda.
• Coordinates activities across departments and possibly business units.
• Acting on own initiative, this position will perform administrative support for an executive VP team working in a fast-paced, demanding work environment.
• Utilizes critical thinking skills and a thorough knowledge of the business and organization to prioritize advanced level executive administrative work.
• Accurately and professionally handles multiple simultaneous high priority issues.

• Drives priorities and critical items through task lists and manages short-term and long-term schedules
• Coordinates activities across departments
• Ensures cross training of other administrative staff for back up support
• Organizes and maintains calendars- arranging, coordinating and prioritizing scheduling and logistics
• Accurately and professionally handles multiple simultaneous high priority tasks
• Accurately and efficiently conducts normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment
• Provides professional visitor greeting, telephone and email coverage - accurate message taking, redirecting calls and emails with warm hand offs where appropriate, and resolving routine and non-routine inquiries
• Other duties as required

What We Look For in a Candidate

• Bachelors' degree or equivalent
• 5+ years' recent experience working with or supporting a senior executive, or equivalent experience
• Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency
• Effective organizational skills with focus on confidentiality, accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to anticipate and proactively resolve potential issues; demonstrating sound judgement / decision-making
• Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations
• Experience working for a global company; coordinating between various time zones
• Able to provide support to a widely dispersed team
• Proficient in Microsoft Office products - Outlook, Word, Excel, PowerPoint, etc.
• Experience with Zoom, SKYPE and other collaborative meeting forums
• Experience with other electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements, etc.
• Schedule flexibility to work outside of routine hours
• Availability for occasional travel to offsite meetings

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$48,700 - $65,000 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.$51,188 - $68,250 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.$53,625 - $71,500 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

What to Expect Next

#LI-IW1

Requisition #: 338787

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline 07/19/2025