Patient care Facilitator

Responsibilities Perform tasks as specified by Director of Care Transitions leadership team. Maintains an orderly flow of patients. Follows OSHA standards and Infection Control policies. Seeks direction and supervision, when necessary, but functions independently where appropriate. Correctly identifies all patients by dual identifier prior to performing any procedures. Demonstrates flexibility with changing assignments due to staffing needs and adequately manages workload. Utilizes computer technology in the work area. Enter data accurately. Discharges patients and make referrals as indicated by the team. Maintains a safe environment for patients and report unsafe condition to the unit manager. Demonstrates a professional caring, respectful approach with patients, families and co-workers. Understands and respects cultural differences. Communicates in a pleasant, courteous, respectful manner always. Maintains confidentiality and privileged communication. Uses effective communication to assist in directing patient flow. Participate in staff meetings. Reports promptly to duty. Complies with St. Barnabas attendance policies. Follows dress code policies and wears ID badge. Participates in the Department Quality Improvement Program. Supports the Mission and philosophy of St. Barnabas Hospital. Participates in the development of staff members. Meets annual health assessments requirements. Identifies learning strengths and needs. Utilizes staff meetings. Other duties assigned. Modifies approaches based on age-specific needs and responses to treatment. Uses communication techniques that are age appropriate. Completed readmission check sheet in a timely manner. Provide patients with adequate resources such as housing, food, and legal services. Referral to community agencies. Re-access patients that are re‑admitted to a medical unit within 30 days of last discharge for COPD and/ or CHF. Assess patients in the ED with COPD and/or CHF to avoid admission if possible. Documents patient care navigator notes. Respond to incoming emails and calls in a timely manner. Ensure out of office notifications are activated on scheduled days off. Review emails and voicemails on a daily basis. Qualifications Education Required – Associate degree at minimum Experience/Skills Required Previous experience in a medical setting or 2 years relevant work experience preferred Excellent communication/ interpersonal skills Bilingual preferred Knowledge of computer technology preferred. Successful completion of St. Barnabas Hospital orientation. Working Conditions Thirty–five (35) hours per week (7.0) per day as assigned. Demanding and fast‑paced office environment with direct patient contact. Moderate heavy physical activity including considerable walking, pushing, pulling and lifting. #J-18808-Ljbffr SBH Health System