Integration & Sustainment Project Manager

Role Description

Kentro is hiring for Integration & Sustainment Project Manager to support Kentro's Veterans Affairs ESOM contract. The Integration & Sustainment Project Manager supports the Veteran’s Administration Integration & Sustainment Team (IST) by coordinating and delivering small to midsized sustainment, integration, and instrumentation related projects within the enterprise observability program.

• Ensure VA applications, platforms, and infrastructure receive consistent telemetry, integrations, and long-term visibility necessary to maintain service reliability.
• Partner closely with IST engineers, application owners, and operational stakeholders to plan, track, and execute well-defined sustainment and integration workstreams.
• Focus on organizing tasks, ensuring quality, removing blockers, communicating timelines, and maintaining alignment with IST’s established instrumentation standards and operational practices.

This position can be performed remotely within the United States and will support Eastern Time working hours. Occasional travel as needed to regional locations is required.

The salary for this position is between $157-167K/annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Responsibilities

• Project Delivery & Coordination:
  • Manage small to midsized IST projects, ensuring tasks, milestones, and deliverables stay on track.
  • Coordinate with IST engineers to support instrumentation sustainment, telemetry improvements, tool integrations, updates, and operational readiness activities.
  • Ensure project work aligns with IST-defined instrumentation patterns, architectures, and governance.
  • Track progress, identify risks, escalate issues when needed, and maintain clear communication with stakeholders.
  • Support continuous improvement of instrumentation quality, telemetry consistency, and sustainment workflows by ensuring project work follows IST standards.
• Collaboration & Stakeholder Support:
  • Partner with application owners, engineering teams, and infrastructure groups to gather requirements and plan sustainment and integration activities.
  • Communicate project status, timelines, and expectations clearly to internal teams and leadership.
  • Ensure project work integrates effectively with incident management, dashboards, performance reporting, and other enterprise monitoring processes.
• Operational Alignment:
  • Follow IST’s established best practices, documentation standards, and sustainment methodologies.
  • Assist with organizing project-related work intake and help prioritize tasks based on operational and sustainment needs.
  • Contribute to team cohesion by supporting collaborative planning, maintaining task clarity, and reinforcing shared instrumentation and sustainment goals.

Qualifications

• Bachelor's degree
• 8 years of experience can be substituted for education.
• 10+ years of experience with a background in IT operations, service reliability, application monitoring, or project coordination.
• Experience working within operational teams supporting enterprise systems or federal clients.
• Understanding of ITIL practices, event/incident handling workflows, or customer support processes.

Preferred Qualifications

• Strong communication, planning, and organizational skills.
• Ability to coordinate technical work, manage timelines, and work effectively across diverse teams.
• Analytical mindset with attention to detail and quality.
• Ability to self-direct, manage multiple small projects, and maintain focus in a fast-paced environment.

Clearance Requirement

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: ID requirements

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• Education reimbursement for certifications, degrees, or professional development.
• Flexibility for professional growth and networking.
• Funds for activities – virtual and in-person, e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations.
• Commitment to building a positive workspace for creativity and innovation.

Commitment Equal Opportunity Employment & VEVRAA

• Kentro is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
• We encourage protected veterans to self-identify during the application process.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email View email address on remotive.com and request assistance.

Accommodations

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email View email address on remotive.com .