Customer Service Team Lead — Mentorship & Process Improvements
Howden
DUAL North America, Inc. in Dallas, TX is seeking a Customer Service Team Lead to supervise the customer service team, mentor CSR levels, and drive high customer satisfaction. You will oversee daily operations, resolve escalated inquiries, and lead initiatives to improve service processes. This full-time, in-office role offers competitive pay, medical/dental/vision benefits, unlimited PTO, a 401(k) match, and opportunities to lead special projects within a collaborative, people-first culture. #J-18808-Ljbffr Howden
Vacancy posted 4 days ago
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