Billing Assistant

Job Description Job Description: Are you looking for a job in a growing company with stable hours and great benefits? Then we would like to talk to you! We are currently looking for a full-time Billing Assistant to work with our billing team and service our customers at Pro2. General Duties and Responsibilities: Answer incoming patient billing calls and process payments Place outgoing calls to customers to obtain payment information Follow up with customers by phone regarding balances due Process prior authorization requests for rental equipment Review and request documentation from physician offices to support medical necessity for equipment and supplies Develop and maintain positive customer relations and ensure customer inquiries are answered in a timely and caring manner Partner internally to create a seamless experience for our customers and resolve potential issues. Maintain strict confidentiality and adhere to all HIPAA Guidelines/regulations when handling patient information Complete other duties and miscellaneous projects as assigned Physical requirements/ Abilities: Sit for long periods of time Use a phone or headset Speak clearly during in-person and telephone interactions Occasionally lift up to 25lbs Position Qualifications: Knowledge, Skills, and Abilities: Excellent verbal and written communication skills Ability to work through and resolve issues and inquires with clients Ability to follow written and oral instructions Advanced beginner to Intermediate computer skills Ability to maintain the highest level of confidentialityDemonstrates attention to detail Dependable, with a strong work ethic and a team player Experience in Billing and/or healthcare preferred (but not required) #J-18808-Ljbffr Pro2 LLC