Customer Service Representative / AMP Administrator
Zobility
Job Description
Job Description
Customer Service Representative / AMP Administrator
What You'll Do:
- Support customers via phone and email.
- Provide order, delivery, and status updates.
- Resolve customer issues by coordinating with Engineering, Supply Chain, Logistics, and Production teams.
- Maintain records, documentation, and reports.
- Create and update Excel and Power BI reports.
Requirements:
- Customer Service, Account Coordination, Order Management, or Administrative experience.
- Strong communication, organization, and problem-solving skills.
- Proficient in Excel, Word, Outlook, and PowerPoint.
Preferred:
- Business or Engineering degree.
- Aerospace, manufacturing, or defense industry experience.
- Power BI reporting experience.
- SAP or ERP system experience.
Ideal Backgrounds:
Customer Service Representative, Customer Support Specialist, Account Coordinator, Order Management Specialist, Program Coordinator, Logistics Coordinator, or Aerospace Customer Support.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Company Description
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
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