Outside Sales Engineer

Job Description

Tom Barrow Company is a premier manufacturer’s representative in the HVAC industry, offering a wide range of commercial and industrial HVAC products across the Southeast. Known for our strong client relationships and technical expertise, we serve engineers, contractors, and building owners with reliable, high-performance solutions.

As part of the Impact Climate Technologies (ICT) family of companies, we are backed by a leading HVAC solutions platform serving customers across North America through 36 locations. Together, we support mission-critical environments—from data centers and healthcare to complex commercial facilities.

Our work is guided by ICT’s RECIPE values—Respect & Collaboration, Excellence Always, Customer Commitment, Integrity First, People-Centered leadership, and Expertise & Innovation. These principles shape how we work with our customers, support our teams, and partner with one another every day.

We take a forward-thinking approach, delivering scalable, energy-efficient, and reliable solutions while building long-term partnerships through exceptional service, technical expertise, and support.

The Outside Sales Engineer is responsible for promoting and selling Tom Barrow’s HVAC product lines, which include standard equipment widely used in commercial HVAC applications. This role focuses on building strong relationships with mechanical contractors, engineers, and industry partners while delivering responsive, knowledgeable support throughout the sales process. The Sales Engineer works closely with Estimators, Inside Sales teams, and factory partners to provide accurate quotations, strategic solutions, and exceptional customer service. Success in this position requires strong technical aptitude, strong relationship-building skills, and the ability to manage multiple opportunities in a fast-paced environment.

Key Responsibilities

• Develop and maintain long-term relationships with contractors, engineers, and key industry stakeholders
• Promote and sell HVAC products including air distribution, packaged equipment, fans, and sheet metal items
• Collaborate with Estimators to review project documents and prepare accurate, competitive quotations
• Present product options, solutions, and value engineering recommendations to meet project goals
• Manage and track multiple bids and opportunities while ensuring timely follow-up with customers
• Provide high-quality customer service, technical support, and project guidance throughout the sales cycle
• Coordinate with factory representatives to support product selection, pricing, and technical inquiries
• Participate in jobsite visits, contractor meetings, and training sessions as needed
• Maintain accurate records of customer interactions, opportunities, and project details
• Represent Tom Barrow in a professional, solutions-oriented manner that strengthens brand trust and customer loyalty

Qualifications

• Technical aptitude and interest in HVAC systems and commercial mechanical equipment
• 1–3 years of sales or customer-facing experience; HVAC or construction industry experience preferred
• Ability to read and interpret basic construction drawings and specifications
• Strong relationship-building, communication, and customer service skills
• Strong organizational and time management skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office and Windows-based software
• Ability to work independently while collaborating closely with sales and estimating teams
• Comfortable working in a fast-paced, deadline-driven environment