Account Coordinator Remote

About / Careers / Account Coordinator, DMC Travel & Northern California DMC Travel & Northern California What We Offer You A competitive salary based on experience. Incentive eligibility based on individual performance. Health insurance coverage including medical, vision, and dental. Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked. 401(k) with employer match. Company-paid short term and long term disability insurance coverage. Company-paid $50,000 basic life insurance. Voluntary life insurance. Paid DMCP and/or CMP certification. Paid industry memberships. Essential Duties and Responsibilities Assist in the creation of proposals, presentations, customized sales and marketing materials and basic site itineraries using templates and existing resources. Assist in creating hotel specific marketing materials that support further growth in hotel-based lead generation, including but not limited to customized Destination Guides, One Page Hotel Sheets and One Page Décor Pages. Conduct research on venues, activities, and local offerings to support proposals and presentations. Help manage inventory of client and hotel gifts and assist with vendor communication as needed. Support coordination of internal events, such as hotel partner meetings or client happy hours. Participate in team meetings and training sessions to develop industry knowledge and skillsets. Monitor and report local market updates, such as hotel openings or venue changes. Maintain accurate business files and information for active and past programs. Perform additional administrative tasks and project-based support as assigned by the Director of Sales or Senior Director of Sales. Quality of Work Responsibilities Each employee at Cohera is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction. Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients. Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters. Generate new and innovative ways to improve Cohera products and services. Recognize essential elements of a challenge and develop creative solutions. Respond quickly to changing circumstances, anticipate new developments where possible, be receptive to new ideas/methods. Act in a forthright way. Give and accept feedback constructively. Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations. Any other duties as assigned. Competencies/Specific Experience or Training Preferred To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience At least one year total work experience, preferably in hospitality. Minimum one year entry-level experience/internship in sales, events, hospitality, or customer service. Knowledge, Skills and Abilities Ability to manage multiple tasks/projects and work efficiently in a deadline-driven environment. Professional demeanor and collaborative approach to team-based work. Strong administrative and organizational skills with great attention to detail. Strong written and verbal communication skills. Willingness to learn about the destination management/events industry. Flexible schedule with availability to work occasional evenings or weekends if required for events. Equipment and Applications Proficiency in CRM systems, Microsoft Office (especially Outlook and PowerPoint), and Canva. Computer, phone, copiers, smart phones, tablets and other standard office equipment. Job Conditions The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is: Frequently required to perform administrative and professional work using writing tools and electronic media. Required to be ambulatory to move around freely between buildings and between levels within buildings. Occasionally lift and/or move up to 30 pounds. Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work. Disclaimer This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. This job description outlines the primary duties and responsibilities of the role as it currently exists. It is not intended to be a complete list of all tasks that may be assigned. From time to time, you may be asked to take on additional duties to support business needs and participation in such tasks will be discussed and agreed upon as appropriate. Acknowledgements Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. #J-18808-Ljbffr Cohera