Executive Assistant to the Chief Revenue Officer - Cleveland Based Role

Executive Assistant to the Chief Revenue Office Location: Cleveland, Ohio Work Arrangement: Hybrid. ONSITE in Cleveland (Westlake Office). About the Role The Executive Assistant is a highly trusted, high‑impact role designed to extend executive effectiveness across the enterprise. Built for an experienced Executive Assistant who thrives in a fast‑paced environment, this role goes well beyond task execution — it enables business cadence, supports executive decision‑making, and ensures alignment and follow‑through across teams. The goal is simple: keep executives focused on their highest‑value priorities. Your Role Responsibilities Partner closely with assigned executive(s) to optimize time, priorities, and focus through proactive calendar, travel, and inbox management — preparing them for high‑impact internal and external engagements including leadership meetings, board interactions, customer briefings, and executive reviews. Anticipate executive needs, surface risks proactively, and remove friction to increase effectiveness, serving as a trusted proxy for logistical and informational coordination while escalating substantive decisions appropriately. Own the logistics and mechanics of leadership forums in partnership with executives and/or Chiefs of Staff, including leadership team meetings, All Hands, and quarterly reviews — ensuring inputs are prepared, materials are ready, and outcomes are captured. Drive meeting follow‑through by tracking decisions, action items, and deadlines, maintaining consistency and discipline in recurring business rhythms while adapting to shifting executive needs. Draft, refine, and manage executive communications — including functional updates, leadership messaging, enterprise communications, and executive‑level presentations for senior leadership and board audiences. Leverage productivity tools, automation, and AI to streamline workflows, identify opportunities to improve executive leverage and communication flow, and bring structure and momentum to complex or ambiguous situations. Role Essentials You'll be set up for success if you have: 7+ years of experience supporting senior executives (C‑suite or equivalent) in fast‑paced, complex organizations Demonstrated ability to operate beyond traditional administrative tasks while remaining execution and enablement focused Exceptional written and verbal communication skills, including the ability to draft polished executive‑level communications and presentations Proven ability to influence, coordinate, and drive follow‑through across teams without direct authority Strong business acumen with a solid understanding of organizational dynamics, confidentiality, and executive operating models What We'd Like to See Highly organized, detail‑oriented work style with strong judgement, dependability, and consistent follow‑through Comfort navigating ambiguity, shifting priorities, and sensitive or confidential information with discretion Proficiency with modern productivity and collaboration tools used in enterprise environments Experience leveraging AI tools to improve personal efficiency and streamline executive workflows Flexibility for up to 5% travel to support executive engagements as needed Basic Qualifications Bachelor's degree or equivalent experience Experience directly supporting and working with C‑suite level executives Excellent leadership, collaboration skills, problem‑solving and decision‑making skills Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Excellent organizational, multi‑tasking, and time management skills Ability to work in a flexible, fast‑paced environment Ability to provide exceptional follow‑through and be customer‑service driven Ability to handle a high amount of stress and perform under deadline pressure Ability to work independently and in a team environment Demonstrated ability to handle sensitive information with discretion and tact Ability to provide guidance and support to developing team members Excellent ability to develop and use engaging, informative and compelling presentation methodologies Experience in Microsoft Office Proficiency with Microsoft Outlook or equivalent email and calendar software Self‑motivated with follow‑through and attention to detail Excellent work ethic and a proactive approach to wide‑ranging responsibilities Up to 5% travel time required Equal Opportunity Statement Hyland is an equal‑opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements. #J-18808-Ljbffr Hyland