Medical Receptionist

Job Full Description

Medical Receptionist - Integrative Wellness Clinic

Pay: $23-$24 per hour

Schedule: Tuesday-Friday | 8:30 AM-5:00 PM

Job Type: Long-Term Opportunity


About the Position


We are seeking a friendly, highly organized, and proactive Medical Receptionist to join a welcoming, patient-centered integrative wellness clinic specializing in menopause, hormone health, and weight loss.


This is a busy, fast-paced front desk environment where phones ring frequently, patients need assistance, and priorities can change throughout the day. The ideal candidate thrives on staying busy, takes initiative without being asked, and can confidently manage multiple responsibilities while maintaining a warm, professional attitude.


Our clinic is committed to providing compassionate care in a supportive, inclusive environment.


Key Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Manage a high volume of incoming phone calls while assisting patients at the front desk.
• Schedule, confirm, and coordinate patient appointments.
• Respond to patient inquiries professionally and efficiently.
• Process payments for copays, services, and supplements.
• Maintain accurate patient information and organized records.
• Keep the reception area clean, welcoming, and organized.
• Anticipate needs, take initiative, and support the team with daily administrative tasks.
• Follow established clinic procedures while maintaining patient confidentiality.
• Prioritize tasks effectively and keep front desk operations running smoothly during busy periods.

Qualifications

• Medical office experience required; minimum 1 year preferred.
• Strong administrative, receptionist, and customer service skills.
• Experience working in a fast-paced environment with frequent phone calls and interruptions.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage competing priorities without becoming overwhelmed.
• Self-motivated, proactive, and able to recognize what needs to be done without constant direction.
• Excellent communication and interpersonal skills.
• Strong computer skills with the ability to quickly learn new software applications.
• Experience with electronic health records (EHR) and scheduling software; Charm EHR experience is a plus.
• Dependable, punctual, and professional.
• Ability to remain calm, friendly, and efficient under pressure.
• Respectful of clinic leadership, established workflows, and procedures.
• Interested in a stable, long-term opportunity with a supportive team.

What We're Looking For


We're looking for someone who is a step ahead, not a step behind. Someone who notices when the phones are ringing, patients are waiting, or something needs attention-and jumps in without hesitation.


The right person will be highly organized, comfortable managing a steady workload, and genuinely enjoy helping people. We need someone who can take ownership of the front desk, think on their feet, and keep things moving without needing constant direction.


If you're dependable, organized, enjoy a fast-paced environment, and take pride in delivering excellent patient service, we'd love to hear from you!

Associate Benefits


While working for Express, our associates can also become eligible for a variety of benefits*:

• Medical plan
• Dental plan
• Vision/eyewear plan
• Prescription drug reimbursement
• Short-term disability
• Direct deposit
• Sick Pay
• 401(k) retirement savings plan
• Life insurance

*For more information about our benefits, visit


To Apply:


Please submit your resume to or call View phone number on click.appcast.io. Qualified candidates will be contacted for an interview.

Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684