ServiceNow Solutions Architect

ServiceNow Architect

Location: Pennington, New Jersey (Hybrid)

Employment Type: Contract

Duration: 12 months


Role Overview

As a ServiceNow Solutions Architect, you will lead the assessment of existing vulnerability remediation tools, processes, and support capabilities. Your responsibility will include defining requirements and architecting solutions for translating these capabilities into the ServiceNow Platform. This role requires strong communication skills and the ability to train team members on ServiceNow functionalities.

Key Responsibilities

• Lead the effort to assess existing vulnerability remediation tools and processes.
• Define requirements and architect solutions for implementation within the ServiceNow Platform.
• Assess existing vulnerability business processes, tools, and applications to develop business rules for ServiceNow configuration.
• Analyze current vulnerability application features and business logic to determine the best path for integration into ServiceNow.

* Assist in evolving governance routines to support ServiceNow business rules and workflow.

• Translate existing reporting from platforms like Tableau into standard ServiceNow reports for various personas.
• Train team members on the ServiceNow Vulnerability Response module and other platform capabilities.

Required Qualifications

Education: A Bachelor's degree in Computer Science, Information Technology, or a related field is required.

Experience: A minimum of 7 years of ServiceNow experience is required, with a focus on the Vulnerability Response module, ITSM, ITOM, and KMS modules. Experience in Vulnerability Management, vulnerability remediation, or patching is also necessary.

Technical Skills: Candidates must have strong knowledge of the ServiceNow Vulnerability Response module, JavaScript, Glide API, and REST/SOAP integrations. A strong understanding of ServiceNow architecture is essential. Additional proficiency with Jira and Tableau is noted.

Certifications: A ServiceNow Certified System Administrator (CSA) certification is required.

Preferred Qualifications

• CIS and CAD certifications are preferred.
• Demonstrated ability in effective communication and stakeholder management.

Compensation & Benefits

Pay Rate: $90.00/hr - $93.09/hr

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

you can send your updated resume at [email protected]


If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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