Employee Relations Specialist

Employee Relations Specialist

New York, NY (Hybrid)
$110,000 - $125,000

Position Overview

We are seeking a personable, professional, and highly organized Employee Relations Specialist to join a growing multi-state retail and e-commerce organization.

This role will serve as a key partner to employees and managers, helping navigate workplace concerns, performance management matters, investigations, policy administration, and employee communications. The ideal candidate has prior HR experience, strong interpersonal skills, sound judgment, and the ability to build trust across a diverse workforce.

This is an excellent opportunity for someone looking to deepen their employee relations expertise and grow within a collaborative HR team supporting over 150 employees across multiple locations.

Key Responsibilities

Employee Relations & Employee Support

• Serve as a primary point of contact for employee relations matters
• Assist employees and managers with workplace concerns, conflict resolution, and policy interpretation
• Support employee communications and follow-up on HR-related issues
• Build strong working relationships across corporate and warehouse teams

Investigations & Performance Management

• Assist with workplace investigations, including intake, documentation, interviews, and case tracking
• Maintain confidential employee relations records and documentation
• Support the administration of Performance Improvement Plans (PIPs)
• Assist managers with disciplinary documentation and employee coaching processes
• Monitor open employee relations matters and ensure timely follow-up

HR Compliance

• Support compliance with federal, state, and local employment laws
• Assist with maintaining HR policies, procedures, and employee handbook updates
• Track compliance deadlines, required postings, and HR-related documentation
• Research employment law updates and assist with compliance initiatives

HR Operations

• Maintain accurate employee records and HRIS data
• Assist with reporting, audits, and HR projects
• Partner with HR team members across multiple locations
• Support onboarding, employee communications, and other HR initiatives as needed

Ideal Candidate

• Prior experience working within an HR department
• Exposure to employee relations, investigations, performance management, or HR compliance
• Strong communication and relationship-building skills
• Professional, mature, and able to handle sensitive situations with discretion
• Highly organized with strong attention to detail
• Comfortable working with employees at all levels of the organization
• Familiarity with HRIS systems and HR documentation
• Able to manage multiple priorities in a fast-paced environment
• Looking for long-term growth within Human Resources

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