Case Manager (Bilingual English/Spanish)

Job Description

Job Description

Case Manager (Bilingual English/Spanish)
Excellent Benefits • Supportive Management • Hiring Immediately

The W Assisted Living Communities is looking for a compassionate, organized Case Manager to join our growing team. You’ll be the person residents and families count on: coordinating care, guiding admissions, and making sure every resident gets the support they need. You’ll work alongside a collaborative team of healthcare professionals who care deeply about the people we serve.

What You’ll Do

• Act as the main point of contact between residents, families, physicians, and outside care providers

• Conduct resident assessments and coordinate admissions and re-admissions from the community, hospitals, and nursing homes

• Coordinate resident care across the continuum, working closely with nursing and the interdisciplinary team

• Advocate for residents and uphold the Residents’ Bill of Rights in every interaction

• Keep accurate, timely documentation in ALIS in line with facility and regulatory standards

What We’re Looking For

• At least 1 year of Case Management experience (required); Long Term Care or Assisted Living experience is a strong plus

• Fluent in English and Spanish (strongly preferred)

• Experience with ALIS or a similar EMR system is a plus

• Clear, warm communicator who builds trust with families and outside providers

• Highly organized and able to manage multiple priorities

• Genuine passion for working with seniors and a team-first mindset

Benefits

• Competitive salary

• Medical, dental, and vision coverage

• Paid time off, sick time, and paid holidays

• 401(k)

• Unlimited employee referral bonuses

• Personalized growth and development paths

• Open-door management culture

Why The W Group?
The W Group is New York State’s largest provider of senior living and adult care. We’re a values-driven organization built on collaboration, encouragement, and a shared commitment to excellence. We invest in our people and offer real opportunities to grow, lead, and make an impact from day one.