Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hybrid IT Help Desk Technician - Tier 1 Support

American Hospital Association

The American Hospital Association (AHA) seeks an IT Support Specialist to serve as the first point of contact for technical issues across departments. In a hybrid role, you will assist users with hardware, software, and network problems, guiding them through solutions and escalating when needed. Responsibilities include configuring new computers, maintaining documentation, and supporting VPNs, remote desktop, and collaboration tools. #J-18808-Ljbffr American Hospital Association

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Hybrid IT Help Desk Technician - Tier 1 Support in Chicago, IL vacancy
  • Shirley Ryan AbilityLab is seeking a Help Desk Specialist to provide Tier 1 hardware and software support for end users. You will install hardware, troubleshoot PCs and printers, and document resolutions while supporting the IS Operations team. The role requires a High... 
    Suggested
    Remote work

    Shirley-Ryan-Ability-La

    Chicago, IL
    2 hours ago
  •  .... Position Summary The Tier 2 CSP Support Engineer is the senior...  ...Provider (CSP) support desk, handling escalated issues...  ...point for Tier 1, and a contributor to...  ...Qualifications 3-5 years in cloud / IT technical support, MSP,...  ...Microsoft Defender (helpful, not core to this role)... 
    Suggested
    Permanent employment
    Work at office

    Xerox

    Oak Brook, IL
    2 hours ago
  •  ...Service Desk Technician, Chicago, IL This Service...  ...hands-on technical support related to computer...  ...the guidance of the IT Manager. This position is hybrid Onsite and Remote and...  ...system. Provide tier 1 and 2 (First Call...  ...recurring issues and help create solutions.... 
    Suggested
    Local area
    Remote work

    NextStep

    Chicago, IL
    4 days ago
  • $62k - $74k

     ...Technical Support SpecialistChicago, IllinoisFin...  ...on a mission to help businesses provide...  ...integrated Intercom help desk for one single...  ...items prepared for 1:1 discussion and driving...  ....Experience as Tier 2 or similar level...  .../careers.Fin has a hybrid working policy. We... 
    Suggested
    Work at office
    Local area
    Work from home
    3 days per week

    Intercom

    Chicago, IL
    3 days ago
  • The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees requiring IT assistance, providing basic technical support for software and hardware issues. This role is responsible for answering support calls, logging and resolving IT tickets... 
    Suggested
    Remote work

    Hornblower Group

    Chicago, IL
    1 day ago
  •  ...building tech-forward solutions that help simplify, automate, and...  ...fintech software enables us to support clients such as Stash, Betterment...  ...Belfast, and Manila are home to over 1,000 employees. Together, we’re...  ...This role operates in a hybrid environment, in office 3 days per... 
    Work experience placement
    Work at office
    Work from home
    Flexible hours
    3 days per week

    Apex Fintech Solutions

    Chicago, IL
    2 days ago
  • FIT Solutions, LLC invites an Engineer to join a performance-driven, client-focused IT services team in a hybrid role based in Chicago, IL. You will support diverse environments, manage Windows Server and Microsoft 365, and contribute to network and security tasks while... 

    FIT Solutions, LLC

    Chicago, IL
    3 days ago
  • $32 per hour

     ...Desktop Technician Level 1 Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop. We focus on providing delivery, staffing, and supported services such as enterprise integration... 
    Contract work
    Local area
    Relocation

    DTI

    Chicago, IL
    3 days ago
  • Perk is seeking a Senior IT Support Specialist to be the go-to IT resource across our fast-moving startup. You’ll handle day-to-day IT needs...  ...-functional teams, and contribute to AI-related IT improvements while supporting a hybrid work environment. #J-18808-Ljbffr Socket
    Local area

    Socket

    Chicago, IL
    2 days ago
  • $45k - $60k

     ...Technical Support SpecialistAre you ready to trade your job for a journey...  ...vertical specific software, to help our clients get paid, and help...  ...than 140 currencies.With over 1,400 global FlyMates,...  ...documentation.Partner with Escalations/Tier-2 and Engineering on escalated... 
    Full time
    Local area
    Immediate start

    Flywire

    Chicago, IL
    2 days ago
  •  ...Help Desk Analyst - 2 openings, both overnight shift Chicago, IL - hybrid onsite: 3 days/week onsite in the loop, 2 days...  ...Openings Shift 1: • Thursday 10 PM...  ...white glove technical support to a professional services...  ...incident records in IT Service Management... 
    For contractors
    Work at office
    Remote work
    Work from home
    Shift work
    Night shift
    Weekend work
    3 days per week

    1872 Consulting

    Chicago, IL
    12 hours ago
  •  ...Senior Help Desk Technician IIEmployment Type: Full TimeCGS seeks a Senior Help Desk Technician...  ...fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of...  ...required information for all IT-related tickets utilizing ITILCreation... 
    For contractors
    Work at office

    Contact Government Services LLC

    Chicago, IL
    1 day ago
  •  ...Insight Global is seeking a Level 1 Help Desk Technician for a top research industry...  ...as the first line of technical support, assisting internal users with everyday IT issues including hardware, software...  ...five weeks, and follows a hybrid model in Chicago (6 days/month... 
    Remote work
    Rotating shift

    Insight Global

    Chicago, IL
    2 days ago
  •  ...Services and Corporate Actions. This 12-month contract offers hybrid work and potential conversion to full-time, working closely with...  ...Technology teams. The role emphasizes production and functional support, troubleshooting complex processing issues, and delivering... 
    Full time
    Contract work

    Brooksource

    Chicago, IL
    3 days ago
  •  ..., a subsidiary of Renasant Bank, is seeking an IT & Data Operations Specialist to provide frontline IT support and help advance data analytics and AI initiatives. The...  ...works under the SVP IT & Project Manager, in a hybrid environment. You will manage day-to-day IT requests... 

    Renasant Bank

    Chicago, IL
    1 day ago
  •  ...) is seeking an Executive Assistant in Illinois. This role supports the CIO and IT leadership, managing calendars, meetings, communications, and...  ...admin experience, plus strong MS Office/Teams proficiency. Hybrid work arrangement in Illinois and competitive benefits are... 

    Illinois Housing Development Authority

    Chicago, IL
    1 day ago
  •  ...Coordinator 35-Hour Workweek | Hybrid Schedule | 4+ Weeks Vacation |...  ...Maintain accurate records and supporting documentation. Respond to...  ...projects as needed. Help identify opportunities to improve...  ...Looking For Approximately 1-3+ years of cash applications... 
    Work at office
    Immediate start

    Geneva Search Partners LLC

    Chicago, IL
    2 days ago
  • $60k - $75k

     ...office. Position Responsibilities Provide Tier 1 and 2 end user support to the local/ regional offices,...  ...home staff. Promptly respond to service desk requests (tickets, emails, Slack channels...  ...and mentorship programs designed to help you advance your knowledge and expertise... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Work from home
    Weekend work
    Weekday work

    Skidmore, Owings & Merrill LLP (SOM)

    Chicago, IL
    3 days ago
  • $25 per hour

     ...before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we...  ..., together.Job Description SummaryThe Help Desk Specialist will provide "Tier 1" hardware and software support for end users. Participates in network maintenance... 
    Remote work

    Shirley-Ryan-Ability-La

    Chicago, IL
    2 hours ago
  • Cook County is seeking an experienced Enterprise Applications Administrator to manage and support enterprise software systems, including time and attendance and document management. You will test, implement fixes and upgrades, and configure applications to meet business... 

    Cook County

    Chicago, IL
    1 day ago
  • Skidmore, Owings & Merrill LLP (SOM) is seeking an IT support specialist to deliver Tier 1-2 assistance to local, regional, and remote offices. You will handle tickets, emails, and Slack requests, providing on-site and remote support while rotating weekends. The role requires... 
    Remote job
    Local area

    Skidmore, Owings & Merrill LLP (SOM)

    Chicago, IL
    2 days ago
  • ABACUS is seeking an Analyst for Enterprise Service Desk to act as the initial contact for IT support requests and triage, then resolve or escalate issues following procedures. You will document interactions and work with vendors to fix software and hardware problems. The... 

    Abacus

    Chicago, IL
    1 day ago
  • RL Canning is hiring a Service Desk Analyst (2nd Shift) to support end-users and enterprise services via phone and remote channels. You will log, triage...  ...ITSM tools like ServiceNow or FreshService. A 2-year IT-related degree or higher is expected, with 2+ years in customer... 
    Remote work
    Afternoon shift

    RL Canning

    Chicago, IL
    4 days ago
  • $18 - $25 per hour

     ...Job Description   Level I Help Desk Specialist Chicago, IL (Hybrid) | Contract (Potential Contract...  ...provides frontline technical support and customer service to end...  ...and applications supported by IT Required Qualifications Minimum 1 year of experience in help desk... 
    Hourly pay
    Permanent employment
    Contract work
    Work at office
    Local area
    Immediate start
    Shift work

    Levi, Ray, & Shoup, Inc.

    Chicago, IL
    10 days ago
  • $25 - $30 per hour

    Description The IT Support Specialist provides more advanced...  ...Provide Tier 2 support for escalated...  ...escalation point for Tier 1 support analysts, providing...  ...Workplace Type This is a hybrid position in Chicago,IL....  ...partners in transformation. We help clients activate ideas and... 
    Contract work
    Temporary work
    Work at office

    TEK Systems

    Chicago, IL
    12 hours ago
  • Braven, Inc. is hiring an IT Support Specialist in a hybrid Chicago, IL setting. This role serves as the first contact for hardware, software, and account issues, ensuring tickets are triaged and resolved quickly so staff can focus on supporting Braven Fellows. The position... 

    Braven, Inc.

    Chicago, IL
    2 days ago
  • $65k - $70k

    C.A. Fortune, a national consumer-centric integrated commerce agency, seeks an IT Support Specialist in Chicago, IL. The role supports onsite, remote, and hybrid employees and emphasizes strong communication and Microsoft 365 expertise. You will manage end-user support... 
    Work at office
    Remote work
    3 days per week

    C.A. Fortune

    Chicago, IL
    2 days ago
  •  ...individual with a passion for understanding business challenges to help develop creative solutions on business-critical systems. You...  ...software development and communications skills. This role will have a Hybrid work schedule with the expectation of working in an office (... 
    Work at office
    3 days per week

    Veterans Sourcing Group LLC

    Chicago, IL
    2 days ago
  • Tempus, based in Chicago, seeks an IT Support professional to assist employees and stakeholders with a range of technology initiatives. You...  ...user accounts, and test new technologies in a fast-paced, hybrid environment. Ideal candidates have at least 2 years in IT or customer... 
    Remote work

    Tempus

    Chicago, IL
    2 days ago
  • AEG is seeking an IT Support Specialist to provide day-to-day technical assistance for CMN staff in a hybrid work environment in Chicago. You will diagnose and resolve hardware, software, and device issues, supporting both in-person and remote staff. You will manage onboarding... 
    Remote work

    AEG

    Chicago, IL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hybrid IT Help Desk Technician - Tier 1 Support. Be the first to apply!