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Operations Excellence Manager: Service Governance & CX

$115.87k - $144.84k

McDonald's

McDonald's is seeking a Manager, Operations Excellence in Chicago, IL to oversee service performance and governance. This key role collaborates across functions to improve customer experience through active performance management and strategic initiatives. Candidates must have a Bachelor's degree and 4-6 years of relevant leadership experience. The position offers a competitive salary range of $115,872 – $144,840 annually, alongside additional benefits such as health insurance, a 401(k) plan, and flexible work arrangements. #J-18808-Ljbffr McDonald's

Vacancy posted 18 hours ago
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