Senior Product Designer

Senior Product Designer

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.

As an early team member, you'll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you'll collaborate, learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we'll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!

We are looking for a Senior Product Designer who will own the end-to-end user experience across Makeship's platform, crafting intuitive, valuable, and visually engaging digital experiences for both our creators and their fans. Balancing deep UX and UI craft, you drive the direction of our platform's functionality and design and ensure its continuous improvement. Working within a cross-functional team, you play a critical role across the full product development cycle, from problem discovery and solution design to validation and final execution, ensuring every user interaction is seamless, impactful, and aligned with Makeship's mission.

Your Key Responsibilities

• Tackle multi-faceted user problems, using a vast UX toolkit to quickly diverge and converge on solutions
• Design interfaces with an exceptional level of polish, basing decisions around layout, hierarchy, typography, colour, and motion on strong rationale
• Proactively build, maintain, and scale our design system as the platform and team grow
• Leverage a wide array of research and design frameworks to deepen our understanding of our creators and fans, applying these insights to create valuable experiences for them
• Lead user testing to validate critical assumptions we have about our users and designs, and drive ongoing usability tracking
• Partner closely with engineering, product, and marketing across the product development cycle, facilitating collaboration both within and across teams
• Proactively advance our design practice and champion design thinking across the organization
• Mentor and lead training opportunities for other team members as our design practice grows

What You Bring

• 5+ years of product design experience, with a portfolio demonstrating end-to-end design ownership of solutions to complex user problems
• Experience with a vast array of techniques to better understand users and validate assumptions (e.g. user journey mapping, JTBD / personas, user interviews, assumption testing, usability testing)
• Proven experience building and evolving a design system
• Exceptional collaboration and communication skills
• Comfort holding broad ownership over a platform's user experience, with a systems-thinking mindset
• Thrives with high autonomy in a fast-moving environment, comfortable making quick, well-reasoned calls and adapting as you learn

Bonus

• Experience designing for a two-sided marketplace or platform serving multiple distinct user types
• Experience in e-commerce, the creator economy, or crowdfunding
• Experience mentoring or informally leading other designers
• Familiarity with accessibility standards

Benefits & Perks

• Work remotely anywhere in Canada and/or access any of our hubs
• Health and dental benefits from day 1
• 4 weeks of paid vacation (including paid time off on your birthday)
• An additional 1 week of paid time off during the winter holidays
• Virtual & In-Person Social Events
• Annual Paid Volunteer Day Off
• 1:1 RRSP Matching Program Up to 3%
• $500 Pre-Tax Annual Health & Wellness Allowance
• $400 Pre-Tax Home Office Setup Allowance
• $65 Pre-Tax Monthly Phone Allowance
• Maternity and Parental Leave Top-Up Program
• Education Assistance Program
• Employee Referral Program
• Tenured Rewards Program

Salary Band: $100-120k CAD per annum. Individual salaries will be dependent on unique skills, experience and qualifications.

Vacancy Status: Existing vacancy

At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.