Housekeeping Manager

Housekeeping Manager

Champions Club is looking for a Housekeeping Manager to join our growing team! The Housekeeping Manager will oversee the daily operations of the housekeeping and laundry departments, ensuring the highest standards of cleanliness, quality, and service across the hotel. Your role involves managing staff, inventory, budgets, and guest satisfaction, all while maintaining a safe, organized, and efficient work environment.

This is a Full-time position, working approximately 40 hours per week.

Responsibilities include supervising housekeeping and laundry staff, including performance evaluations, training, and development. Assist in the creation and management of the annual budget, ensuring cost control for staffing, linen, and cleaning supplies. Schedule staff according to labor standards and occupancy forecasts. Ensure room quality is maintained according to hotel and brand standards. Assign rooms to housekeepers and provide additional support for deep cleaning when necessary. Manage storage areas to maintain adequate supplies and ensure security. Inspect rooms, public areas, storage areas, and laundry to maintain cleanliness and safety standards. Ensure housekeepers are fully equipped with necessary supplies and maintaining cleanliness in their work areas. Collaborate with maintenance staff to address any necessary repairs or issues. Ensure proper handling of guest lost and found items, and enforce safety and security procedures. Hire, train, and motivate housekeeping staff to meet brand service standards. Control inventory and order supplies to ensure adequate stock levels. Conduct regular inspections to ensure compliance with health regulations and safety standards. Monitor productivity and labor costs to meet department goals. Report emergency situations to management promptly and effectively.

Experience and skills include being 21 years or older, at least 3 years of management experience in a hotel, high school diploma or equivalent required, previous hotel housekeeping management experience required. Skilled in hotel systems and technologies with a strong attention to detail. Excellent organizational skills and ability to manage multiple tasks simultaneously. Flexible schedule with the ability to adapt to business needs. Strong communication skills, with the ability to interact professionally with guests, associates, and vendors. Ability to effectively report information and follow policies and procedures. High level of integrity, ensuring the consistent application of hotel and brand standards.

Qualities and preferences include exemplary time and resource management including good attendance. Ability to maintain peak performance during high stress situations. Experience in hotel systems and inventory management. Knowledge of industry standards and cleaning procedures. Commitment to team development and staff retention through training and motivation.

Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.