SharePoint Support Engineer

Full-time

Quantum World Technologies Inc.

Bellevue, WA

Job Title: SharePoint Support Engineer

Job Location: Bellevue WA

Job Type: Full-Time Position

Job Description

We are looking for an experienced Technical Support Engineer with strong hands-on experience in Microsoft SharePoint and end-user technical support. The ideal candidate should have excellent troubleshooting skills and the ability to resolve SharePoint, Microsoft 365, and general IT-related issues.

Key Responsibilities

Provide technical support to end users for hardware, software, and application-related issues.
Troubleshoot Microsoft SharePoint issues, including site access, permissions, document libraries, file sharing, and synchronization.
Support SharePoint Online, site collections, lists, libraries, and page-related issues.
Troubleshoot Microsoft 365 applications, including Teams, OneDrive, and other Office applications.
Resolve Windows OS, laptop, desktop, printer, VPN, and network connectivity issues.
Create, update, and resolve incidents and service requests using ticketing tools such as ServiceNow.
Assist users with account access, permissions, and basic Active Directory issues.
Document troubleshooting steps and maintain accurate incident records.

Required Skills

Strong hands-on experience with Microsoft SharePoint and troubleshooting user issues.
Good knowledge of SharePoint Online and Microsoft 365.
Experience with SharePoint permissions, document libraries, lists, and file sharing.
Knowledge of OneDrive, Teams, Windows 10/11, and desktop support.
Experience with ticketing tools such as ServiceNow or similar platforms.
Strong communication, customer service, and problem-solving skills.

Thanks & Regards

Pooja Biswas

Sr. Technical Recruiter

View phone number on click.appcast.io

View email address on click.appcast.io

Linkedin :

Quantum World Technologies Inc. Building No. 3,

7 Wills Way, Piscataway, New Jersey, USA 08854

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Vacancy posted 8 hours ago

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