Branch Manager Consumer Finance

Job Description

Job Description

The branch manager is responsible for supervising and managing the branch. They oversee branch operations, financial performance, branch staff, loan originations and loan collections. Duties include providing excellent customer service, loan approvals and review, and managing and supervising employees.

Branch Manager Duties and Responsibilities

· Develops and maintains customer relationships

· Manages and supervises branch employees; responsible for day-to-day supervision and leadership

· Branch operation and financial performance

· Compliance with all lending and collection procedures and processes

· Recruiting, interviewing, and hiring new employees

· Loan approvals

· Marketing branch within the community to attract business

· Auto financing experience is a plus

· Review of financial and other reports for performance, trends, and needed action

· Loan Growth and branch profitability

Branch Manager Requirements and Qualifications

· Able to multitask, prioritize, and manage time efficiently

· Ability to support and develop team and staff; mentor and lead

· Desire to grow branch with new accounts, clients, and businesses

· Creative problem solver who thrives when presented with a challenge

· Understands financial and operational reports

· Assists and motivates team members when needed to accomplish branch goals

· Able to analyze problems and strategize for better solutions

· Good interpersonal skills

· Accurate and pays attention to detail

· Bachelor’s degree in business, or a related field, preferred

· Previous management experience in the consumer finance industry

· Good computer skills; experience with lending software, Microsoft Office Suite

Good written and verbal communication skills

Citizens Savings & Loan Corporation is one of Tennessee's oldest consumer finance companies with offices in the Eastern and Central Tennessee markets as well as North Georgia. Citizens began on November 24, 1917 as a general loan and savings company. While the savings and loan name has been retained for over 100 years, Citizens is not a savings and loan as they are known today. Citizens is a consumer finance company specializing in personal loans.
Citizens was opened by local citizens in 1917 to serve the loan needs of people who have limited access to bank credit. Citizens primarily makes secured and unsecured loans to individuals with less than perfect credit or collateral for personal, family or household purposes. Automobiles and personal property are all acceptable as collateral for secured loans. Citizens also purchases retail installment sales contracts from various retail merchants.

Over the years, we have changed as we have expanded our loan services to better serve your needs. We've added technology that makes loan approvals faster and easier; you can even use our convenient online portal from almost any electronic device! We've also opened new locations to make it easier for you to do business with us.

But in some very important ways, Citizens is just the way it was in 1917. Citizens is still independently owned and operated and we intend to stay that way. At each office, you'll deal with local, experienced, and qualified people who are eager to help you with your loan request. Loan approvals are made by people who know you and the community. Most loan decisions are made by the branch manager and there is no waiting for an out of state person to approve your loan. At Citizens you'll receive the personal attention and service you deserve!

For over 100 years, lending money to help hard-working people improve their quality of life has been our only business. We have earned the trust of generations of area people through our commitment to provide fair, dependable, and reliable service before and after the loan is made.

Company Description

Citizens Savings & Loan Corporation is one of Tennessee's oldest consumer finance companies with offices in the Eastern and Central Tennessee markets as well as North Georgia. Citizens began on November 24, 1917 as a general loan and savings company. While the savings and loan name has been retained for over 100 years, Citizens is not a savings and loan as they are known today. Citizens is a consumer finance company specializing in personal loans. \r\nCitizens was opened by local citizens in 1917 to serve the loan needs of people who have limited access to bank credit. Citizens primarily makes secured and unsecured loans to individuals with less than perfect credit or collateral for personal, family or household purposes. Automobiles and personal property are all acceptable as collateral for secured loans. Citizens also purchases retail installment sales contracts from various retail merchants.\r\n\r\nOver the years, we have changed as we have expanded our loan services to better serve your needs. We've added technology that makes loan approvals faster and easier; you can even use our convenient online portal from almost any electronic device! We've also opened new locations to make it easier for you to do business with us.\r\n\r\nBut in some very important ways, Citizens is just the way it was in 1917. Citizens is still independently owned and operated and we intend to stay that way. At each office, you'll deal with local, experienced, and qualified people who are eager to help you with your loan request. Loan approvals are made by people who know you and the community. Most loan decisions are made by the branch manager and there is no waiting for an out of state person to approve your loan. At Citizens you'll receive the personal attention and service you deserve!\r\n\r\nFor over 100 years, lending money to help hard-working people improve their quality of life has been our only business. We have earned the trust of generations of area people through our commitment to provide fair, dependable, and reliable service before and after the loan is made.