Customer Service Sales Support

Job Description

Job Description

We are seeking a Customer Service Sales Support Person to join our team! You will be responsible for helping customers by contacting our customer clientele base, new clients and establishing new vertical markets to solve technical issues, and increase sales, services.

Strong sales success background - with a desire to create more customers

Ability to use telephone effectively

• Contact and discuss customer service and support via telephone and in person visits.
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Successfully completion of online Sharp and Xerox training programs

​ Qualifications:

Strong sales success background - with a desire to create more customers

Ability to use telephone effectively

• Previous experience in customer service, sales, and support.
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

42 years, in Office Product sales and service. Covering the entire State of New York and providing service and support for a variety of customers, and manufacturers, products. BIS has 24 service locations throughout the State of New York.
New equipment sales, supplies, and labor for Sharp, Xerox, HP, Canon, Toshiba, Ricoh and others.

Company Description

42 years, in Office Product sales and service. Covering the entire State of New York and providing service and support for a variety of customers, and manufacturers, products. BIS has 24 service locations throughout the State of New York. \r\nNew equipment sales, supplies, and labor for Sharp, Xerox, HP, Canon, Toshiba, Ricoh and others.