Program Manager, Strategic Operations

Role Description

The Program Manager, Strategic Operations in Technical Program Management sits at the intersection of strategy and execution, playing a key role in aligning stakeholders, optimizing resources, and ensuring programs deliver measurable value to the organization. This highly visible role requires both strategic thinking and hands-on execution, working closely with senior leaders and cross-functional teams to translate business goals into actionable programs, manage complex interdependencies, and deliver results aligned with company priorities.

This is a full-time remote role with a preference for a candidate in Rochester, NY, with a base salary of $120,000-$159,000 and a 10% bonus.

Responsibilities

• Program Leadership: Lead the end-to-end management of strategic initiatives, from concept through execution and measurement.
• Strategic Planning: Collaborate with executive leadership to define program goals, KPIs, and roadmaps aligned with business objectives.
• Cross-functional Coordination: Partner with teams across product, engineering, finance, operations, marketing, and HR to ensure alignment and progress.
• Change Management: Identify organizational change impacts and develop strategies to ensure smooth adoption and implementation.
• Risk & Issue Management: Proactively identify risks and develop mitigation strategies to keep programs on track.
• Communication: Deliver clear and timely updates to stakeholders and executive leadership, including status reports, dashboards, and business impact summaries.
• Continuous Improvement: Recommend improvements to program frameworks, tools, and processes to enhance effectiveness and scalability.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
• 6+ years of program management experience, ideally in a strategic or cross-functional capacity.
• Proven track record of delivering large-scale, complex initiatives on time and within scope.
• Strong understanding of strategic planning, operational efficiency, and change management.
• Exceptional organizational, communication, and leadership skills.
• Proficiency in program management tools, such as Smartsheet or Microsoft Project.

Preferred Experience

• Experience in management consulting or a corporate strategy role.
• Familiarity with Agile or Lean methodologies.
• Ability to influence and drive decision-making across senior stakeholders.
• Strong analytical mindset with the ability to translate data into actionable insights.

Core Competencies

• Innovation Leadership: Drives innovation from idea to execution.
• Relational Effectiveness: Builds trusted relationships across the organization.
• Organizational Influence: Influences stakeholders to advance strategic priorities.
• Impactful Communication: Communicates clearly to drive understanding and action.
• Analytical Problem Solving: Uses data and analysis to solve complex problems.
• Enterprise Strategic Thinking: Shapes long-term strategy and direction.
• Strategic Ambiguity Leadership: Adjusts and leads the team through change.

Benefits

• PTO, Sick, and Parental Leave
• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Health Savings Account
• Life Insurance
• Employee Assistance Program
• Pet Insurance

EEO Statement

This job description is not an exclusive or exhaustive list of all job functions that a workforce member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. As an Equal Opportunity and E-Verify Employer, Eagleview Technologies does not discriminate based on any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. We are committed to giving all applicants equal opportunity to participate in the application process and are open to discussing reasonable accommodations for candidates with disabilities.