Director of Operations

Locations: Garland, Texas Categories: Operations Req ID: 2644 Overview Sprout ( is a rapidly growing IT Asset Disposition (ITAD) provider and electronics recycler. We are a growing GREEN company that has a customized ERP platform to manage our business. Sprout leverages data and analytics to make IT asset disposition flawless for the world’s leading enterprise. In the quest for smooth IT infrastructure refreshes, superior technology is only half the solution. The other half is uncompromising customer service. Our world-class customer service teams’ partner with companies at every turn to deliver solutions that make life (and the world) better. Sprout is a certified Great Place to Work *Will pay relocation for out of state candidates * This role will oversee two facilities in Garland,Tx. Will be responsible for managing the processing, shipping/receiving, and full facility activities. Their goals and objectives will be to work with support staff to drive production fundamentals of quality, cost and units + lead facility transformation projects including process improvements, asset deployments, and new capabilities. Additional responsibilities include work output, fiscal impact, and reporting requirements. Uphold and exemplify Sprout’s values as we build a world class operation and maintain our employer of choice designation within the community. Responsibilities ESSENTIAL JOB FUNCTIONS: Manage daily/weekly/monthly staffing and effective resource allocation (Forecasting & Capacity planning) to maximize process outputs, drive sales velocity, and meet customer SLA’s Partner and support your internal customers, Sprout’s outbound sales team, in driving monthly revenue targets and product quality Manage, develop and motivate direct reporting staff. Construct a high performing team to exceed expectations consistently. Action development plans to build a strong team and culture in the facility to achieve goals and objectives. Decrease the overall speed to process and move product to finished goods inventory Ensure a safe operating environment within industry standards. Ensure a high up time and utilization rate of equipment. Track departmental budget and as applicable take appropriate actions to ensure that departmental budget goals are achieved. Understand cost and revenue drivers and make changes to optimize for profitability. Drive Continuous Improvement and total employee involvement in critical success areas by empowering employees to utilize Lean manufacturing tools. Work diligently to learn, understand and be fully functional (Able to train others) in all system platforms as it pertains to the departmental responsibilities. Make decisions and modifications where necessary to ensure execution beyond expectations for all customer requirements. Work with compliance partner to adhere to R2 compliance standards, ISO standards, and any other Sprout-wide certifications Assists in hiring, training, performance evaluation for direct reports Responsible for disciplining and coaching his/her department employeesOther duties as required. Qualifications WORKING CONDITIONS Moderate to high levels of noise. Exposure to lift truck traffic. Prolonged standing and frequent walking. Exposure to stress related to meeting strict deadlines. Extreme changes in temperature. Flexibility to work weekends or overtime as required in order to meet business demands. EEO – Equal Employment Opportunity The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification). #J-18808-Ljbffr