Administrative Coordinator 4

About This Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join the Office of Public Health as a vital member of the Region 9 team, where you'll play a key role in delivering quality healthcare services, coordinating administrative operations, and serving as the Local Registrar for Vital Records. This dynamic position offers the opportunity to work across multiple public health programs, interact with the public, and contribute to emergency preparedness efforts while making a meaningful impact on the health and well‑being of Louisiana's citizens. Responsibilities Perform clerical and administrative duties primarily at the St. Tammany Parish Health Unit within the Office of Public Health/Region 9, and assigned to work in other parish health units as required. May require sporadic, routine or frequent travel outside the employee’s domicile parish. Possess basic/intermediate personal computer skills, including Microsoft Outlook, Word, Excel, and knowledge of computer‑based health records. Serve as the Local Registrar for Vital Records in St. Tammany Parish Health Unit; also act as time administrator, purchasing coordinator, and property and safety liaison. Answer/address telephone and front desk inquiries; schedule appointments; make reminder calls; document patient information using electronic health record systems; perform eligibility screening and insurance verification; conduct fee screening and collections. Coordinate complex administrative duties for program service delivery such as Reproductive Health, WIC, Immunizations, and the Tuberculosis (TB) Program. When directed, respond to public health emergencies in a designated role at a specified site, including Medical Needs Shelter or a Point of Dispensing site. Participate in emergency preparedness drills and activities as required. Accept and perform additional duties that are not listed but are deemed essential for the smooth operation of the clinics and the agency. Competencies Accepting Direction: Open and willing to follow guidance or instructions. Demonstrating Accountability: Take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: Follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organization policies. Adapting to Change: Demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Building Trust: Create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes. Communicating Effectively: Convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Displaying Professionalism: Uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Learning Actively: Pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance. Solving Problems: Identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges. Minimum Qualifications Three years of experience in administrative services. Experience Substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Position‑Specific Details Location: Office of Public Health / Region 9‑BRCO / St. Tammany Parish Appointment Type: Probationary appointment Cost Center: View phone number on click.appcast.io Position Number: 84464 Benefits Insurance Coverage: More information can be found at Parental Leave: Up to six weeks paid parental leave. More information at Holidays and Leave: State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day Mardi Gras Good Friday Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving Day and Christmas Day Additional holidays may be proclaimed by the Governor Retirement: State of Louisiana Employees are eligible to participate in various retirement systems. More information can be found at: Louisiana State Employees Retirement System ( Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( Equal Employment Opportunity LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. LDH is an equal‑opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor. This organization participates in E‑verify. For more information on E‑verify, please contact DHS at View phone number on click.appcast.io. Contact: Shambrielle Pooler, View email address on click.appcast.io, Division of Human Resources, PO Box 4818, Baton Rouge, LA 70821, View phone number on click.appcast.io. #J-18808-Ljbffr