IT Support Analyst

Full-time

Solution Partners, Inc.

We need someone who can work 5 days onsite in Grand Rapids MI. Please do not apply if you are not local.

This is a 12 month contract role and it can be extended yearly.

Summary

This candidate will be part of a team responsible for providing onsite IT support services at client locations. Full-time technician with strong customer service skills, good tier II end user device support experience and a general knowledge of network/server platforms.

Primary Duties and Responsibilities

Installing and configuring Dell Hardware & peripherals.
Image, upgrade pc/MacBook hardware.
Install programs/software with executables and SCCM software center.
Coordinate directly with end-user in setup of new device, shipping and return of old pc.
Respond to post deployment application and hardware issues related to refresh.
Experience with end-user virtual private network configuration (Pulse, AoVPN).
Provide IT/AV conference support for onsite/offsite executive presentations, events, and meetings including wireless networking, telephony, projectors, speakers, clickers, and closed-network printer setups.
Assist in employee On-boarding process, including equipment procurement & imaging.
Utilize ticketing system to document service request and incidents.
MS Office 365 support knowledge, including Outlook Calendar and MS Teams support.
Printer management including standard break/fix of hardware, software, and networking issues.
Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure.

Qualifications

One or more years of experience in computer operations, or desktop support areas doing similar work as duties outlined above.
CompTIA A+ Certification, MCSE, or other IT Certifications.
Working knowledge of and experience with Windows10, Office365, Teams and SCCM.
Experience with Inventory / Asset Tracking software.
Ability to follow written IT policies and procedures.
Strong communication and interpersonal skills.
Strong organizational skills and a strong attention to detail.

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the IT Support Analyst in Grand Rapids, MI vacancy

IT Support Analyst
...it can be extended yearly. \n \n Summary \n \n This candidate will be part of a team responsible for providing onsite IT support services at client locations. Full-time technician with strong customer service skills, good tier II end user device support experience...
Suggested
Full time
Contract work
Local area
Solution Partners, Inc.
Grand Rapids, MI
24 days ago
IT Support Analyst I
$40k - $55k
Description IT Support Analyst I Grand Rapids, MI Full-Time On-Site Multifamily Housing Pay: $40,000 to $55,000 per year salary Monarch Investment and Management Group, "Monarch" , operates unlike other real estate investment groups, which is why we beat industry standards...
Suggested
Full time
Work at office
Local area
Remote work
Monarch Investment and Management Group
Grand Rapids, MI
4 days ago
Senior Business System Analyst
$110k - $140k
...2Job Summary:The Senior Business Systems Analyst is an expert in planning and directing the... ..., mentoring, career guidance for other IT staff.Job Duties:Builds working relationship... ...systems and software to the Operational support teamCreates and maintains project and...
Suggested
BDO International
Grand Rapids, MI
12 hours ago
IT Support Technician
...everything we do, ensuring a positive impact on our team, candidates, clients, and in the communities we serve daily. Position : IT Support Technician- Full Time Compensation : Salary Pay Location : Grand Rapids, MI As an IT Support Technician, you will...
Suggested
Full time
Work experience placement
Work at office
Local area
Remote work
Workbox Staffing
Grand Rapids, MI
3 days ago
Clinical Support Technician
Histologic TechnicianThe Histologic Technician is responsible for the preparation of tissue specimens for microscopic evaluation by the pathologist by means of tissue sampling, processing, embedding, microtomy, routine staining, and diagnostic special staining.Mohs experience...
Suggested
Full time
Aya Healthcare
Wyoming, MI
2 days ago
Systems Support Analyst
...Career Opportunity: Systems Support Analyst Make an Impact with Technology that Changes Lives Are you the person who loves untangling... ...to our Program Manager and work daily alongside every team in IT, and with people across our entire organization, to make sure...
Work at office
Immediate start
Remote work
Flexible hours
Shift work
PESI
Grand Rapids, MI
2 days ago
IT Support Technician
...Hungerford Technology IT Support TechnicianAt Hungerford Technology, we help organizations across West Michigan leverage technology to operate more efficiently, securely, and effectively. As a managed services provider, we serve as a trusted technology partner for our...
Remote work
Hungerford
Grand Rapids, MI
1 day ago
Technical Analyst II
...Technical Analyst II The Technical Analyst II provides Tier 2 support and serves as an escalation point for Tier 1 teams. This role resolves issues with workstations... ..., and remote locations, partnering with internal IT and vendors to deliver excellent service and...
Work at office
Remote work
UFP Industries
Grand Rapids, MI
3 days ago
Business Systems Analyst
...Meijer Gardens & Sculpture Park Business Systems Analyst Location: Grand Rapids MI Department: IT & Digital Transformation Reports To: Senior... ...technology plays an important role in connecting people supporting operations and creating exceptional experiences....
Full time
Work at office
Afternoon shift
Meijer Gardens
Grand Rapids, MI
4 days ago
Senior Internal Audit Data Analyst
...table for you...Position Summary:The Senior Internal Audit Data Analyst leads the development and execution of the data analytics... ...for operational, financial, technology and compliance projects.Supports Internal Audit by conducting data analysis or statistical techniques...
Full time
Work at office
Monday to Friday
Gordon Food Service
Grand Rapids, MI
4 days ago
IT Support Technician
$50k
...strive to make a positive impact on our co-workers, with our candidates and clients, and in our communities every day. Position: IT Support Technician Compensation: $50,000 / Salary Location: Scribner Office – Onsite Schedule: Monday–Friday, 8:00 AM to 5:00 PM...
Temporary work
Work at office
Local area
Remote work
Monday to Friday
Workbox Staffing
Grand Rapids, MI
a month ago
Technical Support Specialist - Residential
...Job Description Job Description Technical Support Specialist - Residential Location: Casper, Gillette, Sheridan, or Torrington WY Our Opportunity: In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet...
Full time
Temporary work
VISIONARY COMMUNICATIONS LLC
Wyoming, MI
12 days ago
It Systems Support Analyst
$80k - $85k
...IT Systems Support Analyst Location: New Castle, WY – Onsite Salary: $80K–$85K We are seeking an IT Systems Support Analyst to provide hands-on technical support for users and systems at a refinery location in New Castle, Wyoming, as well as support several...
Contract work
Remote work
Relocation
Relocation package
Addison Group
Wyoming, MI
28 days ago
Service Desk Technician
...Overview: This position is responsible for handling first level support of service requests that relates to all technology including workstations... ...hardware and software. Essential Duties and Responsibilities: IT Support relating to technical issues involving Microsoft's core...
Hirebridge
Grand Rapids, MI
5 days ago
Data & IT Support Specialist
...and a solutions-focused approach as we work together to serve our community with excellence and care. We are seeking a Data & IT Support Specialist to join our team. This role is responsible for ensuring high-quality data and smooth day-to-day technology operations...
Family Promise of Grand Rapids
Grand Rapids, MI
2 days ago
IT Specialist (INFOSEC/SYSADMIN)
...Telework Eligible No Major Duties As a IT Specialist (INFOSEC/SYSADMIN) you will be responsible for the following duties:... ...technical expert for the assigned site, providing full-spectrum support for desktops, laptops, printers, VoIP, VTC, and mission-critical...
Full time
Temporary work
Remote work
Defense Logistics Agency
Grand Rapids, MI
12 hours ago
Tax Support Associate - Retail
$31 - $34.5 per hour
...TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” \n \n About the Role: In this role, you will work on-site from a...
Local area
Intuit
Wyoming, MI
7 days ago
Desktop support/ help desk support/ technical support/ IT Support
...Technology Tier 1 Help Desk Specialist provides essential end user support over the phone, through remote management and in-person to... ...Organization: Develop and maintain work instructions for IT Knowledge Base. Organize and maintain efficiency of personal...
Work at office
Remote work
Pridgeon & Clay Inc
Grand Rapids, MI
11 days ago
Clinical Data AMS Sr. Consultant
$120.2k - $140k
...primary emphasis on SAS Grid Administration supporting biostatistics and real-world data (RWD)... ...actions in coordination with Quality and IT teams. Support validation activities... ...review. Lead teams comprising consultants and analysts and drive delivery within the quality and...
Permanent employment
Local area
Remote work
Visa sponsorship
Deloitte
Grand Rapids, MI
2 days ago
IT Technician
...Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service... ...Role Pinnacle Fertility is seeking a skilled, customer-focused IT Technician to provide technical support for employees across our...
Full time
Work at office
Remote work
Relocation
Pinnacle Fertility Inc.
Grand Rapids, MI
3 days ago
IT Helpdesk Technician
...truck sales. We’re looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting... ...Education and/or Experience ~1-5 years of Help Desk, Desktop Support, or IT Support experience. ~ Strong knowledge of Windows...
Work at office
Remote work
M&K Truck Centers
Wyoming, MI
6 days ago
Senior Planning Analyst
...TITLE: Senior Planning Analyst LOCATION: West Michigan SUMMARY: Management Business Solutions (MBS) is seeking a Senior Planning Analyst for a contract opportunity supporting commercial corridor analysis, transportation and land-use planning, data analysis, and...
Contract work
Management Business Solutions
Grand Rapids, MI
1 day ago
Senior Planning Analyst
...SUMMARY: Management Business Solutions (MBS) is seeking a Senior Planning Analyst for a contract opportunity supporting parking services, transportation planning, land-use analysis, and commercial corridor assessment in West Michigan. The ideal candidate will have strong...
Contract work
Management Business Solutions
Wyoming, MI
3 days ago
Construction Data Analyst
...Job Description Job Description Description: Position Summary The Construction Data Analyst supports construction projects through Power BI, dashboard development, Excel, SharePoint data management, and process analysis. This role will analyze project data and...
Work at office
Remote work
Takkion Ops Management LLC
Wyoming, MI
a month ago
IT Field Technician - On Call - Grand Rapids-Wyoming, MI - Hiring now
$35 per hour
...Job Description Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 hour (on-site) Schedule: Flexible – You accept jobs based on...
Hourly pay
For contractors
Local area
Remote work
Flexible hours
Geeks on Site
Grand Rapids, MI
15 days ago
Event Setup and Support Technician
Job Description Job Description Looking for a technician/associate to help with meeting and event setup. 75% of the job is warehouse -Maintaining inventory of event product -Pulling product, loading and unloading trailers, cleaning, organizing. Helping Install...
Contract work
Local area
TPS Incorporated
Grand Rapids, MI
1 day ago
Software Developer and Support Specialist (WAREHOUSE AUTOMATION) Ref. 2026-304
...technology consulting company, is looking for Software Developer and Support Specialist (WAREHOUSE AUTOMATION). aizoOn USA, based in Grand... ...Build strong working relationships with customer operations and IT teams Must have requirements Bachelor's degree in...
Full time
Local area
Remote work
Worldwide
aizoOn USA
Grand Rapids, MI
1 day ago
Senior Business Analyst
...NextPlay Jobs NextPlay Jobs is looking for a Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role centers... ...will serve as a key bridge between business teams and IT, owning the analysis, enhancement, and ongoing support...
NextPlay Jobs
Grand Rapids, MI
23 hours ago
Business analyst
$25 - $35 per hour
job summary: Our West Michigan Client has a contract opportunity for a Jr - Mid level Business Analyst. Ideal candidates will be in West Michigan and able to work on site a few days a week. location: Grand Rapids, Michigan job type: Contract salary: $25 - 35 per hour work...
Hourly pay
Contract work
Temporary work
Work experience placement
Randstad
Grand Rapids, MI
1 day ago
Now Hiring IT and Telecom Field Technicians
...Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Wyoming, MI
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Analyst. Be the first to apply!