Operations Manager, Amazon Air

Come build the future with Amazon Global Air!

A part of Amazons transportation solution Amazon Global Air provides an exhilarating customer-centric transportation option to safely and efficiently deliver goods across long distances. Were defining the future of air cargo through a talented diverse team leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off Fly Amazon!

#AmazonAir #FlyAmazon

Key job responsibilities
- Support mentor and motivate your team
- Lead large-scope projects with site and regional impact
- Create and implement productivity plans through forecast reviews determining productivity requirements and partnering with other Leaders to load balance
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (Air Gateways include outside loading departments/ramp loading)
- Support all safety programs OSHA and Air Carrier FAA compliance to ensure a safe work environment for all Associates

A day in the life
As an Operations Manager you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. To achieve this managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical addition youll be partnering and communicating with multiple stakeholders daily: Safety HR Facilities and etc. The Air Operations Manager has complete responsibility for inbound outbound package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts.

Eligibility requirements
- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason eligibility for this role will be limited to individuals who pass a security screening as required by the FAA DHS and TSA (as applicable). Applicants are advised that SIDA badge credentials must be issued in the individuals full legal name as recorded on valid government-issued identification. Discrepancies between submitted documentation and the applicants legal government name may result in delays or denial of badge issuance.
- Must be able to secure appropriate airport authority and/or US Customs security badges if applicable.
- This position requires an employees full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel third-party contractors Airport personnel cargo and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and where permitted post-hire drug testing.

Temperature in the Air Gateway may vary depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.

Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.

- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays

- Bachelors degree in Engineering Operations Supply Chain/Logistics or a related field
- 2 years of operations management experience
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Masters degree in a related field
- Drivers license
- Experience in the aviation industry
- 3 years of air cargo/third party integrator ramp experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MD Baltimore - 91000.00 - 136500.00 USD annually

Required Experience:

Manager

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