Senior Revenue Cycle Manager

About Conduit Health

Conduit Health is transforming one of the most outdated corners of post-acute care: getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform uniting ordering, telehealth, prescriptions, insurance, and fulfillment into one experience. We closed a Series A led by Drive Capital in early 2026 and are scaling fast.

The Role

We're looking for a Senior Revenue Cycle Manager to own the end-to-end billing lifecycle across our DME, Telehealth, and Data verticals. This is not a back-office role - you are embedded in our cash-flow engine daily. You will manage vendor relationships, hunt down denials, and build the systems that make billing bulletproof at scale.

You have high autonomy in order to build protocols from scratch based on proactive research. You thrive at the intersection of healthcare operations, claim strategy, and high velocity health tech M&A integration, this role is for you.

What You'll Do

• Own the Full Billing Lifecycle: Manage every stage from EDI payor enrollment and claim submission through remittance posting and patient collections. You are the last line of defense against billing blackouts.
• Drive Daily Cash Flow: Monitor A/R Aging, identify stalled claims, and proactively resolve payor edits, rejections, and denials before they age. Cash flow is your scoreboard.
• Manage EDI Infrastructure: Ensure EDI trading partner agreements are executed and tested before go-live dates
• Lead the Denial Management Program: Build and run a structured denial and appeals workflow with the help of RCM leadership. Track root-cause trends and implement upstream fixes, working in lockstep with outside vendors. Identify upstream issues related to auth, intake, or documentation to reduce denial rates month-over-month.
• Serve as a Vendor Liaison: Act as the primary point of contact for outsourced billing vendors and billing software partners, holding them accountable for SLA's, submission quotas or timelines, and KPI's assigned by Leadership.

What You'll Bring

• "In the Trenches" Experience: You have been in the Medical Billing trenches for the past few years and are interested in stepping into a management role. You're ready to own the high-growth HealthTech DME environment, and you understand the intricacies of Medical Billing enough to help steer outsourced billers.
• Denial & A/R Ownership: You have a track record of measurably reducing A/R aging and denial rates, not just reporting on them. You're a veteran of fixing the root cause of denials, and you're ready to lead a team.
• Systems-First Mindset: You don't just jump in when the team needs help, to work claims directly, you build workflows that prevent the same problem from surfacing twice. Automation and SOP's are your default.
• Billing Fluency: You bring experience related to Durable Medical Equipment (DME) billing, and you have a solid understanding of how Telehealth fits into the DME picture. You know when a CMS submission requires deep refinement.

Our Values

• Excellence, Not Perfection - results that matter, not polish for its own sake.
• Urgency, Not Chaos - fast, paired with clarity.
• Systems, Not One-Offs - fix the root cause so it never returns.
• Committed, Not Just Here - engaged, proactive, above and beyond.
• Crush Goals, Not Souls - serious about the work, not ourselves.

Compensation and Benefits

Competitive salary with performance-based incentives. Hybrid model. Unlimited PTO + 9 company holidays. Direct mentorship from senior leadership.

Equal Opportunity

Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Location: New York City | Type: Full time | Hybrid | Department: Operations | Salary: $75K-$150K. We are willing to go above this range for exceptional candidates with specialized expertise whose background exceeds the requirements.