Remote Technical Support Specialist
Cengage
New York, NY
- Remote job
Cengage is seeking a remote technical support specialist to assist customers with digital solutions and system requirements. You will use administrative tools to analyze issues, troubleshoot across operating systems, browsers, and internet connectivity, and forward complex problems to the appropriate teams. The role emphasizes clear communication, accurate ticket documentation, and collaboration with teammates. #J-18808-Ljbffr Cengage
Vacancy posted 2 days ago
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