Customer Success Manager I - Drive Adoption & Retention
Imprivata
Imprivata is seeking a Customer Success Manager I to engage with our SMB customer base and be part of a cross‑functional team focused on retention, adoption, and satisfaction. You will work with Renewals, Support, Sales, and leadership to drive value and identify opportunities for cross‑sell and add‑ons. In this role you will monitor product adoption metrics, review customer analytics, and manage engagements at scale using Salesforce and Gainsight. #J-18808-Ljbffr Imprivata
- A leading enterprise software company is seeking a Customer Success Manager to join their team in Austin, Texas. This role involves guiding customers... ..., ensuring they realize value from the software, and driving measurable outcomes. The ideal candidate will have strong relationship...SuggestedRemote work
$70k - $75k
...Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you... ...for the long-term success, value, and retention of their customer portfolio... ...interacting regularly to build relationships, drive adoption, and provide awareness to all...SuggestedFull timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours- ...a thriving open community. Join our Customer Success Manager Talentpool and help us ensure our users... ...realize lasting value from KNIME by driving adoption, measurable outcomes, and long-term... ...Managers to drive expansion. Retention & renewals: Ensure predictable renewals...SuggestedRemote workRelocation packageFlexible hours
- ...About the Role We're seeking a Customer Success Manager who wants to own customer outcomes, build... ...role that blends account ownership, retention, adoption, renewals, and expansion with the opportunity... ...and go‑live. Own renewals and drive retention, expansion, and long‑term...Suggested
- ...for renters and property managers, including applicant underwriting... ..., strong product adoption, and long‑term retention. At Boom, CSMs are the primary advocate for the customer - driving implementation, creating... ...Need 3+ years in Customer Success and/or Account Management...SuggestedFlexible hours
- ...leading design platform in Austin is seeking a Head of Customer Success for the Americas to lead a team dedicated to enterprise... ...You will define and execute customer success strategies, drive adoption and retention, and develop high-performing teams. The ideal candidate...
- A leading data privacy platform is seeking a Strategic Customer Success Manager in Austin, Texas. This role involves managing high-value accounts, driving retention and expansion, and fostering strong relationships with stakeholders. Ideal candidates will have over 5 years...Remote job
- .... in Austin, TX is seeking an Associate Customer Success Manager to help restaurant brands accelerate growth... ...on the PAR platform. You will foster adoption, strengthen relationships, and identify opportunities to drive retention, expansion, and long-term success. The role...Full time
$76.4k - $128.86k
The Digital Customer Success Manager, also known as a Scale Risk Advisor — plays a pivotal role in... ...to identify at-risk customers, drive adoption, and restore account health through... ...measurable impact to customer health and retention. You’ll collaborate cross‑functionally...Temporary workFlexible hours- DNV seeks a Head of Customer Success to lead the global CS function for its Pipeline software portfolio. Reporting to the CRO, this leader will build and scale a high-performing team driving adoption, retention, expansion, and advocacy. The role requires strong leadership...
- Closinglock, headquartered in Austin, TX, is seeking a Customer Success Manager to manage SMB customer relationships and ensure successful use of its platform. This role involves driving customer adoption, fostering trust with stakeholders, and identifying opportunities...Full timeWork at office
$150k - $165k
...business planning and performance management platform built for agility... ...love to hear from you. As a Customer Success Manager (CSM), you’ll ensure... ...achieve a high level of adoption and business value from using... ...KPIs for your accounts and driving a plan to completion. Additional...- Salesforce in Austin, TX is seeking a seasoned Customer Success Manager to drive adoption, renewal, and value realization for our enterprise clients across the Technology, Media, and Telecommunications segment. You will own the Signature Success experience, build executive...
- ShipperHQ is seeking a Head of Customer Success to enhance retention and client satisfaction in Austin, TX. This role involves partnering with sales and support, managing key accounts, and implementing AI-driven operations. The ideal candidate has over 8 years of experience...
- A technology company is seeking a Customer Success Manager to advocate for clients and drive product adoption in Austin, Texas. The ideal candidate will possess 5-7 years of experience in customer-facing roles, demonstrating strong consultancy and relationship-building...
- PAR Technology Corporation in the United States is seeking an Associate Customer Success Manager (ACSM) to help restaurant brands maximize value from the PAR platform. You’ll drive adoption, strengthen relationships, and identify growth opportunities across onboarding,...
- ...Austin, TX is seeking a Sales Account Manager with a proven SaaS/tech sales... ...background to manage a portfolio of NetSuite customers and drive adoption of ERP/CRM/PSA/eCommerce. You will... ...focus on renewals and long-term customer success. #J-18808-Ljbffr The Boston Beer...
- Join AlertMedia as a Customer Success Manager in Austin, Texas. This in-office, hybrid position revolves around taking ownership of customer... ...strategic accounts, ensuring customer satisfaction while driving adoption and growth. Responsibilities include conducting Quarterly...Work at office
- ...Senior Customer Success Manager - SaaS ShipperHQ is seeking a talented Senior Customer Success... ...commercial owner. You are accountable for retention, expansion, and ensuring customers... ...tied to business outcomes and ROI Drive product adoption and maturity through structured...Full timeWork at office
- ...will likely evolve. Customer success and enthusiasm: Lead... ...customer journey, including adoption, advocacy, renewal,... .... Proactive risk management: Stay ahead of budget... ...and can speak to your retention and growth results with... .... This is a revenue-driving role: you maintain...Contract workWork at officeLocal area
- ...About The Role The Customer Success Manager owns the post‑sale customer relationship, driving adoption, retention, and expansion across a portfolio of high‑value SaaS accounts. This role sits at the intersection of product utilization and commercial strategy, ensuring...
- ...works. About the Role As a Customer Success Manager, you will own and grow Swap... ...navigating complexity, and driving meaningful commercial outcomes... ...will be accountable for retention, upsell, and expansion across... ...long-term growth, product adoption, and commercial expansion....
$75k - $125k
...actually run. Our customers rely on Prospyr to... ...experience. Customer Success is not a support function... ...Customer Success Manager who is equal parts... ...end-to-end: driving outcomes, pushing adoption, surfacing product... ...customers Drive retention, expansion, and long...Remote work$140k - $160k
...stay at the center of successful organizations. Following... ...key stakeholders to drive retention and growth Conduct discovery with customers to understand business... ...increase user engagement, adoption and satisfaction Lead... ...in Customer Success Management / Client Service /...$71.65k - $121.16k
...we foster innovation, customer‑centricity, and... ..., proactive Customer Success Manager (CSM) to own and grow... ...accountability to Net Revenue Retention (NRR) as the primary... ...core OKR. This role drives customer outcomes... ...from onboarding and adoption through retention, renewal...Work at officeFlexible hours- ...it work for a high volume of customers efficiently is the challenge... ...is built around. You'll manage a large book of smaller accounts... ...programmatic outreach to drive retention outcomes - your leverage... ...~2+ years in a Customer Success, Account Management, or digital...Work at officeRemote work
$130k - $178k
...work requires a relentless drive to solve complex challenges... ...s talk. About the role The Customer Success Manager role will play a critical part... ...in the exciting growth and retention trajectory of the... ...features, helping customers adopt and benefit from Okta’s agentic...Local areaWorldwideFlexible hoursShift work- ...At Verint, we believe customer engagement is the core... ...passion, creativity, and drive to answer constantly... ...Function The Customer Success Manager (CSM) is a strategic... ...objectives. Drive product adoption, education, and usage... ...and adoption, ensure retention, and create an...Local areaShift workDay shift
$100k - $140k
...monitoring (RPM) and chronic care management (CCM). We partner with... ...for a Manager / Director of Customer Success who is equal parts relationship... ...administrators — building trust, driving adoption, and managing escalations Lead patient retention strategy and monitor key...Contract workRemote workRelocationFlexible hours$90k - $100k
...versatile subscription management platform to manage... ...model and drive recurring revenue... ...transactions and has enabled customers to recover nearly... ...seeks a Customer Success Manager II that is... ...satisfaction, retention, growth and... ...proactive value, driving adoption, providing...Full timeTemporary workPart timeWorldwideFlexible hours
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