Business Development Manager

Career Opportunities: Business Development Manager (4719) LodgeLink is on a mission to modernize how organizations manage complex workforce travel. As a Business Development Manager (Account Executive) , you'll be at the forefront of that mission, building new relationships, unlocking market opportunities, and driving revenue growth across Eastern Canada. This is a highly impact, highly visible role that blends true hunter sales with strategic account ownership. You'll report to the GM, Commercial Canada and serve as a trailblazer in one of the fastest-growing workforce travel ecosystems in North America. This role is remote from home, and could be located in Ontario, Quebec or the Maritimes. Travel up to 25% during peak periods. If you're energized by consultative, relationship-based selling, love solving real operational problems for clients, and thrive in a tech-forward, fast-growing environment, this role is built for you. Responsibilities Drive net-new pipeline by proactively identifying, researching, and pursuing high-value business opportunities across target verticals. Conduct discovery calls to uncover client pain points, qualify opportunities, and assess deal potential and timelines. Deliver compelling, tailored product demonstrations that showcase LodgeLink's platform value and ROI. Execute outbound prospecting activities including cold outreach, introductory calls, and email campaigns, independently and in collaboration with the assigned Sales Development Representative (SDR). Represent LodgeLink at industry conferences, trade shows, and networking events to build brand presence and generate leads. Maintain accurate, up-to-date records of all pipeline activity, deal stages, forecasting, and next steps in Salesforce . Act as a mentor and coach for our Sales Development Representatives and Customer Success team, helping them grow their sales skillsets, and driving collaborative success across the team. Champion the sales processes, helping to set the example and lead change amongst the overall commercial team. Own and grow assigned accounts – develop strategic relationships that increase LodgeLink's share of each client's total travel spend. Re-engage dormant accounts with targeted outreach and a compelling value narrative. Collaborate closely with the Customer Success team to ensure onboarding, adoption, and long-term satisfaction across your book of business. Act as the voice of the customer internally, surface product feedback, emerging industry trends, and unique client requirements to the broader team. Coordinate with Customer Service and the Accounts Payable Team on any complex or escalated account needs. Support collections follow-up with clients where required. Travel to client sites and industry events as needed to deepen relationships and close opportunities. Qualifications 3–5+ years of B2B outside sales experience in a quota‑carrying role (Business Development, Account Executive, or similar). Demonstrated track record of new customer acquisition ; you know how to open doors and close deals. Ability to rapidly develop expertise in LodgeLink's platform and articulate its value through consultative, insight‑driven selling. Exceptional interpersonal and communication skills; you listen deeply, present confidently, and overcome objections with empathy and evidence. Background in relationship‑based selling within Workforce/Crew and Extended Stay Travel, and/or experience selling technology and products into Oil & Gas, Rail, and Construction. Comfortable selling a platform, not just a service. Strong organizational and pipeline management habits; proficiency with Salesforce and MS Office/Microsoft 365 . Comfortable working autonomously in a remote, distributed team environment. Willingness and ability to travel as required. This position requires satisfactory completion of a criminal records check and comprehensive Employment & Education Verification prior to employment. Preferred/Nice to Have Prior experience in workforce accommodation, crew travel, corporate travel management , or hospitality sales. Experience working with a Sales Development Representative (SDR) model or pod-based selling structure. Experience selling into one or more of our core verticals: Oil & Gas, Energy, Telecom, Construction, Mining, Rail, or related industries. LodgeLink Total Rewards Caring for our team is a priority, and we’re pleased to provide these benefits: Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance. Building a diverse and inclusive team, supporting career growth and development. Share Appreciation Rights program for salaried employees. Paid vacation days and sick days. Hotel and travel discounts. We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process. Company: LodgeLink #J-18808-Ljbffr