Administrative Assistant

Overview Dialysis Clinic, Inc. is recruiting dedicated individuals to support our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence.” We seek motivated, compassionate individuals to provide top‑note patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver‑to‑patient ratio than other providers. Job Title: Administrative Assistant Schedule – Full‑time, typical schedule is five 8‑hour shifts, Monday – Friday, shifts start at 7 a.m. Compensation – Pay range from $18–$20 per hour, depending on qualifications and experience. Benefits Comprehensive medical, dental and vision benefits Life and long‑term disability insurance provided at no additional expense Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with 0.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance programWellness program Among others Responsibilities Serve as the Medical Record Practitioner for the satellite clinic – knowledgeable of HIPAA and ensures proper maintenance, security, storage and destruction of patient medical records. Answer the phone, forward calls to the appropriate person, or take messages. Greet all patients and visitors and direct them to their appropriate destination. Create memos, correspondence, reports, and other documents as requested. Maintain billing information for all in‑center and transient patients; verify patient insurance and obtain pre‑authorization when required. Key daily flow sheets, generate reports, balance charges and check entries for accuracy. Assist AR personnel by notifying patients about delinquent accounts and collecting accounts as requested. Complete log of incoming checks and cash. Verify patient status daily (e.g., hospitalizations, missed treatment). Prepare new patient packet for new admissions and for transient patients. Assist Nurse Manager, Area Operations Director and clinical staff with clerical work as requested. Qualifications Excellent communication skills Demonstrated clinical excellence Desire to collaborate with care teams Ability to problem‑solve Education / Training High school diploma or general education degree (GED) Three to six months related experience and/or training Familiarity with medical terminology preferred Proficient with Microsoft Word and Excel Equal Opportunity Statement DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. Job Location 510 Recovery Road, Nashville, TN #J-18808-Ljbffr Dialysis Clinic, Inc.