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Customer Service Representative

$20 per hour

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Description

Customer Service Representative

Location: Natomas, CA

Schedule: Monday-Friday, 9:30 AM – 5:00 PM

Pay Rate: $20.00 per hour

Position Summary

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team in Natomas. The ideal candidate will be responsible for providing excellent customer support, answering inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

  • Greet and assist customers in a professional and courteous manner.
  • Answer incoming phone calls, emails, and customer inquiries.
  • Provide information about products, services, and company policies.
  • Resolve customer concerns and complaints efficiently.
  • Maintain accurate customer records and documentation.
  • Process orders, updates, and other customer requests.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Perform general administrative and office support tasks as needed.

Qualifications

  • Previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficient with computers and basic office software.
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and strong work ethic.
  • High school diploma or equivalent.

 

#nowhiring

 

Key Responsibilities

  • Greet and assist customers in a professional and courteous manner.
  • Answer incoming phone calls, emails, and customer inquiries.
  • Provide information about products, services, and company policies.
  • Resolve customer concerns and complaints efficiently.
  • Maintain accurate customer records and documentation.
  • Process orders, updates, and other customer requests.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Perform general administrative and office support tasks as needed.

Vacancy posted 23 days ago
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