People Operations Specialist

Role Description

The People Operations Specialist executes the systems and logistics that shape Overflow's employee experience — from onboarding to recognition to offboarding. Working closely with the Head of People, this role ensures that Overflow's values of generosity, gratitude, excellence, family, and relationship are lived out in tangible, everyday ways for every employee. This role blends strategic system execution with relational warmth — you'll be the person who keeps HR systems running smoothly while also being a trusted, familiar face across the company.

What You Will Do

• HR Policies & Systems Execution
  • Partner with the Head of People to integrate HR policies with employee experience initiatives
  • Support the development and execution of people policies and infrastructure across the full employee lifecycle — recruiting operations, onboarding, systems management, benefits, terminations, and offboarding
  • Manage employee status and supporting data via Notion and Gusto
  • Maintain accurate internal tracking of the employee database
  • Execute the culture onboarding program to ensure new hires experience Overflow's values from day one
  • Manage and maintain the general tech stack and required software across users and payments
• Employee Experience & Recognition
  • Steward recognition programs that embed gratitude into daily rhythms
  • Manage staff gifting and celebrations through Bonusly: birthdays, work anniversaries, and accomplishments
  • Ensure Overflow's culture pillars — gratitude, hospitality, excellence, family, generosity, and relationship — are expressed consistently across the employee experience
• Event Management: Staff Development
  • Execute performance-driven and staff development gatherings led by the Head of People, including Team Intensives and SLT Onsite Gatherings
  • Manage RSVPs, travel arrangements, itineraries, reservations, and on-site event logistics
  • Source, negotiate, and manage vendors for catering, hotels, transportation, AV, and supplies
  • Own full budget management for events: align vendor invoices, receipts, and payments; provide post-event reconciliations and insights
  • Collaborate with the Head of People and the Chief of Staff of the Executive Office to execute All-Staff Gatherings (e.g., Staff Retreat)
• Budget Management
  • Maintain stewardship and regular hygiene of the People Team budget
  • Track, reconcile, and report event expenses in Brex with accuracy and accountability
  • Partner with Finance to ensure timely and compliant monthly expense reporting
• IT Execution
  • Ensure IT infrastructure across office locations is functioning, including WiFi
  • Manage employee laptops and electronic property

Qualifications

• 4+ years of demonstrated experience in People Ops, HR execution, Recruiting, and/or employee engagement roles
• Strong organizational and project management skills
• Ability to design systems that balance structure with human-centered care
• Proven ability to partner with senior leaders to implement people systems
• Alignment with Overflow's mission and values of generosity, gratitude, excellence, family, and relationship

Requirements

• Experience scaling people operations in high-growth environments
• Skilled in recognition, celebration, and culture-building programs
• Detail-oriented with experience stewarding department budgets
• Strong communicator with the ability to connect executive-level strategy to daily practices
• Creative and resourceful in making culture come alive in tangible ways

Benefits

• Competitive base salary with equity eligibility
• Medical, dental, and vision coverage for employees and dependents
• Generous paid time off and company holidays
• Paid parental leave
• 401(k) retirement plan
• Dedicated mental health and therapy stipend to support personal well-being
• Team retreats and intentional in-person gatherings throughout the year