People Operations Specialist

Role Description

Our People Operations team is the backbone of the employee experience, from the moment a new hire accepts an offer to their first day and beyond. We're looking for a seasoned People Operations Specialist contractor to seamlessly cover an extended leave and provide additional support for our HR and payroll administration needs. This individual should be comfortable operating in a fast-paced environment, managing competing priorities, and serving as a trusted resource for employees and managers across the organization.

Key Responsibilities:

• Onboarding & Pre-Onboarding:
  • Run end-to-end onboarding for US employees and global contractors, from pre-boarding logistics through HR orientation and new hire check-ins.
  • Manage onboarding workflows, background checks, and system setup in Rippling.
  • Partner with hiring managers to ensure a smooth, engaging new-hire experience.
  • Coordinate equipment shipments, onboarding documentation, and compliance requirements as needed.
• HR Administration:
  • Maintain employee records, documents, and HRIS data accuracy.
  • Support Rippling workflow builds, automation updates, and process improvements.
  • Assist with payroll processing, audits, reconciliations, and employee payroll inquiries.
  • Support benefits administration, employee changes, and offboarding processes.
  • Prepare HR reports and assist with audits, compliance requests, and internal documentation.
  • Assist with any HR projects or initiatives as directed by the HR Manager.
• Employee Support & Communications:
  • Serve as a first point of contact for employee questions related to HR policies, payroll, benefits, and people programs.
  • Provide timely ad hoc employee support via Slack, email, and internal ticketing systems.
  • Escalate sensitive employee relations matters appropriately.
• Employee Engagement & Programs:
  • Coordinate employee engagement initiatives, recognition programs, and company events.
  • Support performance review cycles, employee surveys, and other people programs.
  • Assist with implementation and administration of HR policies and processes.

Qualifications

• 3+ years of People Operations experience.
• Hands-on experience with Rippling and BambooHR (onboarding workflows, review cycles, employee data management) strongly preferred.
• Experience with payroll administration; familiarity with multi-state or multi-entity payroll a plus.
• Strong attention to detail and ability to manage confidential information with discretion.
• Excellent organizational skills with the ability to prioritize and manage multiple deadlines.
• Strong written and verbal communication skills.
• Comfortable working independently and navigating ambiguity in a high-growth environment.
• Experience supporting remote and globally distributed teams is a plus.

Benefits

• Compensation is $25-$35/HR.
• Work Remotely.
• Opportunity for professional development in a dynamic, global setting.
• A supportive, collaborative, and knowledge-driven workplace.
• An engaging and challenging role with the freedom to innovate and develop effective solutions.

Company Description

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding.

• Welcoming and Friendly: We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.
• Lively and Creative: We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.
• Stimulating and Rewarding: We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.