Operations coordinator

Job Description

Job Description

About Realign 

Realign is a holistic mental health and wellness practice dedicated to helping individuals realign their mind, body, and spirit. We integrate traditional counseling with innovative healing modalities including sound healing, hypnotherapy, and integrative wellness practices. Our mission is to create transformational healing experiences rooted in authenticity, alignment, and clinical excellence. 

Position Overview

The Operations Coordinator plays a key role in supporting the day-to-day administrative, operational, and strategic functions of Realign. This position ensures smooth internal operations, supports staff and leadership, and contributes to organizational growth through coordination, communication, and process development.

Key Responsibilities

Operations & Administration

• Coordinate and oversee daily office operations to ensure efficiency and organization
• Support the Office Administrator and Billing Specialist
• Provide back up support to answer and manage incoming phone calls and emails in a professional and timely manner
• Assist with the creation of  Standard Operating Procedures (SOPs)
• Maintain organized systems for documentation and internal processes
• Assist with payroll prep
• Help maintain compliance with client records

Marketing & Growth Support

• Take an active role in marketing engagement, including coordination and execution support
• Support leadership (Nicole and Jenine) with partnership development efforts
• Help coordinate partnership-related logistics and follow-ups

Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Experience with administrative operations, HR support, or office coordination
• Familiarity with billing processes (preferred)
• Ability to create and maintain structured systems and documentation
• Proficiency with spreadsheets and digital tools (Google Workspace, etc.)
• Ability to work independently while collaborating with a team

Key competencies

• Attention to detail
• Initiative and problem-solving
• Professional communication
• Time management and prioritization
• Adaptability in a growing organization