Executive Assistant & Operations Coordinator

Executive Assistant & Operations CoordinatorIn-Office Position in Richmond, VAAbout UsDotted Line is an award-winning, strategically inspired agency that helps ambitious organizations multiply their potential through strategy, creative, media, and communications.Recognized as a Top Workplace in Virginia, we partner with growth-minded organizations to solve complex business challenges and create meaningful impact. Our team members love working here because of our clear vision, strong culture, collaborative process, investment in personal and professional development, and commitment to excellence.As we continue to grow, we are looking for exceptional people who thrive in fast-paced environments, enjoy solving problems, and want to play an important role in helping both our clients and our team succeed.About YouYou are highly organized, proactive, and dependable. You love creating order from complexity and take pride in making sure things get done.You are the person people rely on because nothing falls through the cracks. You anticipate needs before being asked, communicate clearly, and are comfortable managing multiple priorities simultaneously.You enjoy working behind the scenes to help leaders and teams operate at their highest level. You are equally comfortable coordinating a leadership meeting, managing a complex calendar, supporting a hiring process, organizing a team event, or ensuring an important deadline is met.You likely have:3+ years of experience supporting executives, leadership teams, or business operationsExperience managing calendars, meetings, travel, and executive communicationsExceptional organizational and project coordination skillsStrong written and verbal communication abilitiesHigh attention to detail and follow-throughThe ability to handle confidential information with professionalism and discretionExperience with Google suite, calendar management, and collaboration toolsA proactive, resourceful, and service-oriented mindsetAgency, professional services, or small business experience is a plus.What You Will DoExecutive SupportManage calendars, scheduling, travel, and logistics for the CEO and select leadership team membersCoordinate preparation for meetings, presentations, conferences, speaking engagements, and networking activitiesMonitor and triage executive communications, ensuring follow-up occurs and priorities move forwardTrack key commitments, deadlines, and action itemsHelp create leverage for leadership by proactively managing administrative and organizational responsibilitiesLeadership and Operations CoordinationSupport leadership team execution by tracking priorities, deadlines, and strategic initiativesCoordinate leadership meeting agendas, notes, and follow-up actionsMaintain visibility into quarterly goals and key projectsAssist with reporting, documentation, and operational processesSupport special projects and cross-functional initiatives as neededRecruiting and Onboarding CoordinationCoordinate interview scheduling, candidate communications, and feedback collectionManage recruiting workflows and hiring logisticsConduct reference checks and support candidate experience effortsCoordinate onboarding activities, including equipment, systems access, and new hire readinessHelp create a seamless onboarding experience for new team membersBusiness Development CoordinationSupport active sales opportunities through meeting coordination, proposal timelines, CRM updates, and follow-up actionsEnsure opportunities continue moving forward and internal contributors remain alignedAssist leadership with maintaining visibility into key pipeline activityCulture and Employee ExperienceCoordinate employee recognition, celebrations, and milestone acknowledgmentsSupport company meetings, retreats, volunteer activities, and team eventsOrganize employee engagement initiatives, including Coffee with CEO sessions and other culture-building activitiesHelp create an exceptional employee experience that reflects Dotted Line's valuesOffice and Administration CoordinationServe as a primary coordinator for office operations and workplace experienceManage office vendors, supplies, facilities requests, and general office needsEnsure the office remains organized, welcoming, and client-readySupport administrative projects and operational improvements across the agencyWhat Success Looks LikeIn this role, success means:The CEO and leadership team gain meaningful time back to focus on growth, clients, talent, and strategyImportant commitments and deadlines do not fall through the cracksRecruiting, onboarding, and business development processes operate smoothlyExecutive administrative burden is significantly reducedCommunication and follow-through improve across the organizationThe office and employee experience are well-organized and thoughtfully managedWhy Should You ApplyThis is a unique opportunity to work directly with the leadership team of one of Virginia's most respected independent agencies. You'll gain exposure to strategy, operations, recruiting, business development, leadership, and culture-building while playing a highly visible role in the organization's success.At Dotted Line, you'll find:A collaborative and supportive teamDirect access to agency leadershipMeaningful opportunities to contribute and growA culture built on trust, accountability, and continuous improvementCompetitive compensation and benefitsA company committed to helping people reach their full potentialIf you are someone who thrives on organization, execution, and helping others succeed, we'd love to hear from you. Please send your resume to .