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Customer Experience Lead

Kastle Systems

Kastle Systems International, LLC is seeking a Team Lead for their Client Services team in Falls Church, Virginia. This role involves ensuring exceptional service delivery and customer satisfaction by managing and coaching Client Service Representatives. The ideal candidate will have a Bachelor's degree with at least two years of experience in client relationship roles and strong communication skills. The Team Lead will facilitate problem resolution, provide training, and monitor service operations to meet customer expectations. #J-18808-Ljbffr

Vacancy posted 3 days ago
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