Customer Experience Lead
Kastle Systems
Kastle Systems International, LLC is seeking a Team Lead for their Client Services team in Falls Church, Virginia. This role involves ensuring exceptional service delivery and customer satisfaction by managing and coaching Client Service Representatives. The ideal candidate will have a Bachelor's degree with at least two years of experience in client relationship roles and strong communication skills. The Team Lead will facilitate problem resolution, provide training, and monitor service operations to meet customer expectations. #J-18808-Ljbffr
- OM Internships is seeking a dedicated Customer Experience Manager for our Arlington, VA location. This energetic leader will oversee daily operations, ensuring high-quality guest experiences while managing local outreach to drive bookings and revenue. The ideal candidate...SuggestedLocal areaFlexible hoursWeekend workAfternoon shift
- ...Alexandria, VA, is looking for a Landscape Plant Purchasing & Customer Service Specialist who has a strong background in landscape plant... ...collaborative and organized, with a minimum of three years of experience in the landscape industry and a Virginia Certified...Suggested
$113k - $188k
## Customer Experience (CX) LeadApplylocations: US - VA, Arlington: US - DC, Washingtontime type: Full timeposted on: Posted Todayjob requisition... ...Will Do:**Guidehouse is seeking a **Customer Experience (CX) Lead** to support enterprise system modernization efforts for...SuggestedTemporary workFlexible hours- ...dynamic technology company in Falls Church, VA is seeking a Customer Support Lead to oversee a small team dedicated to resolving technical... ...The ideal candidate will have 4+ years of customer support experience, a Bachelor's degree in Computer Science, and exceptional communication...SuggestedFull time
- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing... ...initiatives to enhance customer experience. In this position, you will...SuggestedWork at office
- ...seeking a Selling and Support Captain who will advocate for customers and lead colleagues. The role includes fulfilling orders, supervising... ...ensuring excellent customer service. Ideal candidates have retail experience and strong communication skills. A variety of benefits are...
$15.5 - $16 per hour
...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and...Hourly payTemporary workLocal areaFlexible hoursNight shift- ...Kroger in Washington, Indiana, is hiring a Cashier to create an outstanding customer experience through exceptional service. Responsibilities include processing transactions efficiently, maintaining store operations in the absence of management, and ensuring adherence...Flexible hours
- ...TJX - 7730 Richmond Highway - Responsibilities: Promote an excellent customer experience and supervise front-of-store Associates; Train and mentor Associates on front-end principles and loyalty programs; Assign registers and coordinate point-of-sale coverage and breaks...
$19.5 per hour
...Customer Experience Lead-Springfield Town Center At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for...Local areaImmediate startFlexible hoursNight shiftWeekend work$89.6k - $149.3k
# Fraud Customer Experience LeadM&T BankBe an Early ApplicantFull TimeseniorWashington, District of Columbia, USPosted Today## Role OverviewM&T Bank is hiring a Fraud Customer Experience Lead. This is a full-time role in Washington. posted today. applications are still...Full timeWork experience placementWork at office- Five Below, Inc. is seeking a Customer Experience Manager in Alexandria, VA. This role focuses on ensuring customer satisfaction and managing front-end operations. As part of the leadership team, you will train staff and oversee day-to-day store functions. Ideal candidates...Full time
- ...growing technology firm based in Washington, DC, seeks a Senior Customer Success Specialist to enhance customer engagement and training... ...teams to address customer needs. Ideal candidates should have experience in customer success within the defense sector, demonstrate...
- A technology company in Washington is seeking a Customer Success Manager to lead the customer success team and oversee critical projects. The candidate... ...quantum technologies. The ideal applicant will have experience in managing customer-oriented projects and a passion for...
- ...Manager in Arlington, Virginia. In this role, you'll manage the Bulk Foods department, ensuring product quality and customer satisfaction while leading a team. Key responsibilities include overseeing inventory, compliance, and training team members to deliver exceptional...Flexible hours
$65k - $75k
Tuckernuck in Washington, D.C. is seeking a Customer Journey Lead to enhance the customer experience through insights and optimization. This role entails monitoring the customer journey across various channels while also handling escalated customer situations. The ideal...- ...interactions. The ideal candidate will have a high school diploma, basic computer skills, and the ability to work retail hours, including nights and weekends. Preferred experience includes at least one year in a security-related role. #J-18808-Ljbffr Brobston Group LLCNight shift
$65k - $75k
Position Overview The Customer Journey Lead is a strategic member of the Customer Experience team responsible for improving the end-to-end customer journey through customer insights, Voice of Customer reporting, CX systems management, and process optimization. This role...Full timeLocal area- ...Customer Service Coordinator D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded... ...~ High School Diploma or GED ~6 months to 1 year related experience ~ Ability to utilize DRH Warranty applications on a smart phone...For contractorsFor subcontractor
- ...Assurance Monitor in Washington, DC. This role involves monitoring customer interactions to evaluate overall quality and providing... ...improve processes. The successful candidate will have 8+ years of experience in call center operations, strong analytical abilities, and...
- ...relationships with local ambassadors and providing exceptional guest experiences on the floor. Key responsibilities include engaging the... ...relationships, and optimizing guest interactions. Candidates should have customer service experience and be authorized to work in the U.S. with...Local area
- SKIMS is seeking a Supervisor in Tysons Corner, Virginia to lead the retail team. The successful candidate will drive daily results, deliver excellent customer experiences, and ensure operational excellence. Key responsibilities include coaching team members, tracking sales...Hourly pay
$90.51k - $110.62k
...recruiting, training, and motivating a high‑performing team Leading community staff with regular meetings, performance... ...Residential or commercial property management, hospitality, or retail experience Customer service and sales experience High School diploma or...Work at officeFlexible hours- ...espresso-based beverages in Bladensburg, Maryland. The role requires not just skill in beverage preparation but also a passion for customer satisfaction and community impact. You’ll maintain a high standard of quality, engage with customers, and work in a supportive...Full timeFlexible hours
- A leading home improvement company seeks an Installation Manager. This role involves overseeing the installation process, ensuring... ...benefits package and a supportive work culture. Join us in delivering exceptional customer experiences. #J-18808-Ljbffr Andersen Corp.Full time
- IWG plc is looking for a Customer Services Manager in Brentwood, Maryland, to oversee all aspects of our center's performance. You'll manage... ...services. The ideal candidate will have a proven record in leading customer-focused teams and a strong drive for results. This...
- Marriott Hotels - - Responsibilities: Guide guests through their stay with a guest-first mindset; Process operational needs and complete reports; Deliver quality meals and assist with local area highlights; Support front desk operations beyond check-in/check-out; Maintain...Local area
- ...ensuring compliance with safety regulations. Candidates should possess a high school diploma or GED and at least 1 year of prior experience in a hospitality setting. Attention to detail and strong communication skills are essential. Join a dedicated team committed to guest...
$18.65 - $19.15 per hour
...Job Title Guest Experience Specialist Job Description Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver...Hourly payFull timeWork experience placementLocal area- ...welcomed and attended to while helping drive revenue and occupancy. This role necessitates a 2- or 4-year college degree with relevant experience and emphasizes strong leadership and problem-solving skills. Benefits include medical coverage, daily pay, and more. #J-18808-...Daily paid
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