Administrative Assistant - Member Care Coordinator

At Flower of Life Chiropractic, the Practice Coordinator is the operational heartbeat of the office. You are the first voice families hear, the first face they see, and the person who keeps everything running so our doctors can focus entirely on care. This is not a standard receptionist position. We are looking for someone who can independently manage the full rhythm of a busy wellness practice, from scheduling and member communications to new member onboarding support and day-to-day operations. You will work alongside our clinical team and report directly to our Clinic Growth Director. If you are experienced, proactive, warm under pressure, and want your work to genuinely matter, this role is built for you. Who We Are We believe every person is born to be amazing. Our mission is to provide clear, transformative neurological chiropractic care that awakens the body's innate healing potential, empowering families to thrive from the inside out. Every day in our office looks like nervous system resets, family milestones, and yes, a lot of baby giggles. We are a growing practice and we need a Practice Coordinator who grows with us. Who You Are Experienced in a medical, chiropractic, or wellness office setting, you know the pace and you love it Proficient with scheduling and practice management software (MindBody experience strongly preferred) A natural communicator who can have warm, confident conversations about health, care plans, and next steps Highly organized and self-directed, you notice what needs doing before anyone asks Calm and solutions-oriented when things get busy or unexpected Genuinely aligned with holistic health and family wellness Comfortable working independently and taking ownership of your responsibilities What You'll Do Member Experience & Communications Warmly welcome every member and create an environment where families feel at home immediately Manage all incoming calls, texts, and emails with clarity, warmth, and follow-through Pre-call new members before their first visit to prepare them, answer questions, and build rapport Guide prospective members through their care journey and help them understand the value of what we offer Follow up on no-shows, cancellations, and lapsed members to support retention Scheduling & Practice Operations Manage and optimize the appointment schedule using MindBody to keep all slots filled and the day flowing Coordinate new member appointment slots and communicate availability to the clinical team Handle payment processing, care plan documentation, and end-of-day reporting Identify and close scheduling gaps before they become revenue losses Support early visit retention, proactively engage members between visits 1–4 to encourage commitment to their care plan Office Management Maintain the flow, organization, and energy of our healing space Keep the office stocked, tidy, and running without a hitch Support our doctors and team so nothing falls through the cracks Serve as the communication bridge between clinical staff, our remote Clinic Growth Director, and our lead doctor What We Offer $21–$24/hour based on experience Approximately 24–30 hours per week, Tuesday through Saturday Weekly chiropractic care, you receive the same care we offer our members Meaningful, mission-aligned work that genuinely changes lives every single day A close-knit, heart-centered team of practitioners who take the work seriously and each other warmly A front-row seat to real human transformation, and a real role in making it happen Room to grow as the practice grows — we are expanding and we want people who want to grow with us Strongly Preferred MindBody software experience Prior chiropractic, physical therapy, running a pilates/yoga studio or integrative wellness office experience Experience with care plan conversations or patient education Experience with collecting payment for plans, packages or services How to Apply Send your resume and a brief explanation about what draws you to this role and what wellness means to you. Please email: View email address on click.appcast.io #J-18808-Ljbffr Flower of Life Chiropractic