Observation Monitoring Technician

Career Opportunity At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Description

Summary Maintains close observation of the video monitored patients at a central monitoring station. Provides continuous surveillance of assigned patients through a camera monitoring system or constant roving to observe the video monitored patients on the patient care unit. Observes, interprets risky patient behaviors, communicates with the patient's care team members, and documents in the patient's electronic medical record in regular intervals. At times provides continuous, direct, one-to-one patient observation of patients of all ages. Oversees patient/staff communications to maintain a safe and therapeutic environment.

• Admits patients to the monitoring system; selects proper profiles, protocols, and identification formats.
• Checks for signature on the Consent to Treat form, sets up equipment, conducts quality control checks, and takes care of equipment care and cleaning.
• Observes video of patients (in real-time) and calls appropriate staff members if an issue arises with a patient that requires immediate staff response.
• Prepares a list of staff contact names and phone numbers and pre-programs phone numbers for direct dial access.
• Maintains records of each patient's behavior, patient response to redirection, and frequency of redirection.
• Provides continuous direct one-to-one patient observation.
• Assists in completing direct patient care tasks.

Minimum Qualifications

• High School Diploma/GED
• 1 year Technology-related experience.
• Ability to work with multiple interruptions and adapt to changing priorities.
• Ability to understand and use basic medical terminology.
• BLS - Basic Life Support AHA - American Heart Association within 30 Days

Preferred Qualifications

• Successful completion of Technical Partner or Patient Observation Assistant training/orientation.
• Successful completion of Crisis Management Course.

Physical Demands Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Work Shift: Night Shift

Address: 1200 S Cedar Crest Blvd

Primary Location: Lehigh Valley Hospital- Cedar Crest

Position Type: Onsite

Work Schedule: Sun-Sat, 1900-0370

Department: 1004-09399 Clinical Services Video Monitor - CC