Sales Development Representative

Business Development Representative

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Big tech impact, without the big tech ick.

As a Business Development Representative, you'll connect with prospective customers who have expressed interest in Mitti, learn about their businesses and challenges, and help determine how Mitti can support them. You'll be one of the first people our prospective customers interact with and an important part of creating a great customer experience.

You don't need years of sales experience to be successful here. We're looking for people who are curious, coachable, competitive, and excited to learn. With hands-on training, regular coaching and mentorship from experienced sales leaders and peers, you'll learn how to have consultative business conversations, create pipeline, and build the skills needed to grow a career in technology sales.

How You Will Spend Your Time

• Be one of the first points of contact for prospective customers interested in Mitti
• Connect with prospects through phone, email and other channels to understand their business, priorities and challenges
• Ask thoughtful questions, build rapport and communicate how Mitti can help solve real business problems
• Research companies, industries and decision-makers to better understand prospective customers and personalize your outreach
• Qualify prospective customers and identify strong opportunities for our Account Executives
• Use tools like Salesforce and Gong to manage your outreach, customer conversations and pipeline
• Collaborate closely with Sales, Marketing and your fellow BDRs to test new ideas, improve messaging and generate more high-quality opportunities
• Learn from regular coaching, call reviews and feedback while continuously developing your sales skills

About You

• Professional fluency in Spanish and/or Portuguese is a strong plus, but is not required for the role
• Early in your career and excited to build a career in sales, technology or business
• Some exposure to sales, technology, customer-facing work, or a fast-paced business environment through an internship, part-time role, campus organization or previous job is a plus, but not required
• Excellent written and verbal communication skills
• Curious and comfortable asking questions to understand how businesses work and what problems people are trying to solve
• Coachable and eager to learn, with the ability to take feedback and put it into practice
• Self-motivated and results-oriented, with a desire to set goals and work toward them
• Comfortable picking up the phone, starting conversations, and building relationships with new people
• Able to thrive in a fast-paced environment where priorities and approaches can evolve
• Experience with Salesforce, sales technology, or AI tools is a plus, but definitely not required

Location & Work Model

• This is a hybrid role based in Kansas City, MO, with an expectation of three days per week in our KC office.
• We believe great ideas happen when smart people spend time together, and our Austin office provides an environment where you can collaborate closely with sales leaders, teammates, and cross-functional partners while still having flexibility throughout the week.

We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.