Banquet Captain
Hilton DFW Lakes
Job Description
Job Description
Description:
Banquet Captain
We are seeking an experienced Banquet Captain to lead our team in delivering exceptional service.
Must have a passion for hospitality and a proven track record in managing banquet events.
Key Responsibilities:
- Oversee the setup, service, and breakdown of banquet events, ensuring all standards are met
- Lead and coordinate banquet staff to deliver high-quality service in a high-volume setting
- Communicate effectively with clients, banquet staff, and management to ensure event requirements are fulfilled
- Monitor service flow and address any issues promptly to maintain guest satisfaction
- Ensure compliance with health and safety regulations and company policies
- Assist with menu presentation and table arrangements as needed
- Manage time efficiently to ensure all aspects of the event run smoothly and on schedule
We offer an outstanding benefits package which includes:
- Medical dental, prescription, vision and life insurance
- Employer matched 401k plan
- Free Parking
- Free Meals
- Vacation, holiday and sick pay
- Generous hotel benefits in all Hilton Family of brands hotels
Skills and Qualifications:
- Prior experience as a Banquet Captain or in a similar leadership role within a full-service, high-volume hospitality environment
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to lead and motivate a team under pressure
- Knowledge of food and beverage service standards
- Flexibility to work evenings, weekends, and holidays as required
- Professional appearance and demeanor
- Ability to handle multiple events simultaneously with attention to detail
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